{"id":136726,"date":"2017-04-17T07:03:48","date_gmt":"2017-04-17T14:03:48","guid":{"rendered":"http:\/\/old.newsforchinese.com\/v3\/?p=136726"},"modified":"2017-04-17T07:03:48","modified_gmt":"2017-04-17T14:03:48","slug":"%e6%90%ad%e6%a9%9f%e6%90%ad%e5%88%b0%e8%a2%ab%e8%88%aa%e7%a9%ba%e5%85%ac%e5%8f%b8%e7%8e%a9%e4%bf%84%e7%be%85%e6%96%af%e8%bc%aa%e7%9b%a4","status":"publish","type":"post","link":"https:\/\/newsforchinese.com\/v3\/2017\/04\/17\/%e6%90%ad%e6%a9%9f%e6%90%ad%e5%88%b0%e8%a2%ab%e8%88%aa%e7%a9%ba%e5%85%ac%e5%8f%b8%e7%8e%a9%e4%bf%84%e7%be%85%e6%96%af%e8%bc%aa%e7%9b%a4\/","title":{"rendered":"\u642d\u6a5f\u642d\u5230\u88ab\u822a\u7a7a\u516c\u53f8\u73a9\u4fc4\u7f85\u65af\u8f2a\u76e4"},"content":{"rendered":"<p>\u6709\u4e00\u7a2e\u60c5\u7bc0\u5728\u96fb\u5f71\u4e2d\u5e38\u898b\uff0c\u4f54\u9818\u8ecd\u628a\u7121\u8f9c\u6751\u6c11\u96c6\u4e2d\u8d77\u4f86\uff0c\u559d\u4ee4\u4ea4\u51fa\u56db\u540d\u5978\u7d30\uff0c\u5426\u5247\u5c31\u8981\u5f9e\u9019\u4e9b\u88ab\u63a7\u5236\u7684\u6751\u6c11\u4e2d\u96a8\u6a5f\u6311\u51fa\u56db\u4eba\u4f86\u69cd\u6583\u3002<!--more-->4\u67089\u65e5\u5f9e\u829d\u52a0\u54e5\u98db\u5f80\u8def\u6613\u65af\u7dad\u723e\u5e02(Louisville)\u7684\u806f\u822a3411\u73ed\u6a5f(United Airlines United Express Flight 3411)\u516b\u5341\u540d\u4e58\u5ba2\uff0c\u9762\u81e8\u822a\u7a7a\u516c\u53f8\u9a30\u6a5f\u4f4d\u7d66\u54e1\u5de5\u7684\u57f7\u300c\u5211\u300d\u904e\u7a0b\uff0c\u8ddf\u9019\u6a23\u7684\u96fb\u5f71\u60c5\u7bc0\u597d\u50cf\u597d\u50cf\uff01<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u90a3\u4e00\u73ed\u9031\u65e5\u508d\u665a\u8d77\u98db\u7684\u98db\u6a5f\uff0c\u6191\u5e38\u7406\u90fd\u77e5\u9053\u4e00\u5b9a\u6703\u5ba2\u6eff\uff0c\u64da\u4e00\u4e9b\u4e58\u5ba2\u8868\u793a\uff0c\u5831\u5230\u6642\u662f\u6709\u88ab\u544a\u77e5\u6a5f\u4f4d\u300c\u8d85\u8a02\u300d(Overbooking)\uff0c\u4f46\u537b\u4f9d\u7136\u9806\u5229\u5b8c\u6210\u624b\u7e8c\u767b\u6a5f\u3002\u6c92\u60f3\u5230\u5728\u6a5f\u8259\u5167\u88ab\u6a5f\u7d44\u54e1\u5ee3\u64ad\u8aaa\uff0c\u56e0\u70ba\u6709\u56db\u540d\u806f\u822a\u54e1\u5de5\u8981\u642d\u90a3\u73ed\u6a5f\uff0c\u6240\u4ee5\u5fc5\u9808\u8acb\u56db\u540d\u4e58\u5ba2\u4e0b\u6a5f\uff0c\u65bc\u662f\u958b\u59cb\u558a\u50f9\u517c\u5a01\u8105\uff0c\u8aaa\u82e5\u6c92\u6709\u4eba\u81ea\u9858\u4e0b\u6a5f\u5c31\u4e00\u76f4\u4e0d\u98db\uff0c\u88dc\u511f\u50f9\u78bc\u5f9e\u56db\u767e\u5143\u6298\u50f9\u5238\u558a\u5230\u516b\u767e(\u806f\u822a\u5b98\u65b9\u8aaa\u6cd5\u662f\u5230\u4e00\u5343)\uff0c\u4f46\u4ecd\u6c92\u6709\u4eba\u9858\u610f\u4e0b\u9019\u9ec3\u91d1\u6642\u6bb5\u73ed\u6a5f\uff0c\u63a5\u4e0b\u4f86\u5c31\u662f\u806f\u822a\u958b\u59cb\u4ed6\u5011\u6240\u5ba3\u7a31\u7684\u300c\u96a8\u6a5f\u300d\u6311\u9078\uff0c\u4e00\u5c0d\u60c5\u4fb6\u88ab\u6311\u4e2d\uff0c\u96d6\u61a4\u6068\u4f46\u53ea\u6709\u7121\u5948\u4e0b\u6a5f\u3002\u63a5\u8457\u6311\u5230\u4e00\u4f4d\u81ea\u7a31\u5fc5\u9808\u8d95\u56de\u53bb\u770b\u75c5\u60a3\u7684\u91ab\u751f\uff0c\u5805\u62d2\u8b93\u4f4d\u7d66\u806f\u822a\u54e1\u5de5\uff0c\u56e0\u6b64\u96d9\u65b9\u9b27\u50f5\u3002\u4e5f\u8a31\u7d93\u904e\u591a\u6b21\u6e9d\u901a\u4e0d\u6210\u5427\uff0c\u806f\u822a\u627e\u4f86\u4e86\u822a\u8b66\u8655\u7406\uff0c\u800c\u822a\u8b66\u4e5f\u6216\u8a31\u6709\u5148\u597d\u597d\u8ac7\u5427\uff0c\u4f46\u4e0d\u7ba1\u600e\u6a23\uff0c\u7d50\u679c\u5c31\u662f\u8f5f\u52d5\u5168\u4e16\u754c\u7684\u8996\u983b\u5167\u5bb9\uff0c\u9019\u4f4d\u4ed8\u9322\u8cb7\u6a5f\u4f4d\u7684\u91ab\u751f\uff0c\u56e0\u806f\u822a\u8981\u8f09\u81ea\u5df1\u4eba\u800c\u6ffa\u8840\u88ab\u62d6\u4e0b\u98db\u6a5f\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u806f\u822a\u5c0d\u9019\u8d77\u4e8b\u4ef6\u7684\u8072\u660e\u662f\u8aaa\u300c\u70ba\u8d85\u8a02\u5ea7\u4f4d\u60c5\u5f62\u611f\u5230\u62b1\u6b49\u300d\uff0c\u806f\u822a\u6bcd\u516c\u53f8\u9996\u5e2d\u57f7\u884c\u9577Oscar Munoz\u7b2c\u4e00\u6642\u9593\u5728\u63a8\u7279\u4e0a\u767c\u8868\u8072\u660e\u8aaa\uff1a\u300c\u6211\u5c0d\u5fc5\u9808\u91cd\u65b0\u5b89\u7f6e\u9019\u4e9b\u4e58\u5ba2\u611f\u5230\u62b1\u6b49\u3002\u300d\u4f46\u4e4b\u5f8c\u5728\u633a\u54e1\u5de5\u7684\u4fe1\u4e2d\u5beb\u9053\uff1a\u300c\u6211\u8981\u8b9a\u63da\u4f60\u5011\u7e7c\u7e8c\u524d\u884c\u53ca\u8d85\u8d8a\uff0c\u4e26\u78ba\u4fdd\u6211\u5011\u98db\u5f97\u6709\u7406\u3002\u300d\u5167\u5bb9\u9084\u4f9d\u806f\u822a\u6a5f\u7d44\u54e1\u7684\u5831\u544a\u7a31\u90a3\u540d\u6ffa\u8840\u4e58\u5ba2\u5177\u300c\u7834\u58de\u6027\u548c\u597d\u9b25\u300d(disruptive and belligerent)\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u57fa\u672c\u4e0a\uff0c\u806f\u822a\u7684\u672a\u4f86\u5927\u6982\u5df2\u88ab\u66dd\u5149\u8996\u983b\u6c7a\u5b9a\u4e86\uff0c\u800c\u9019\u4f4d\u57f7\u884c\u9577\u7684\u8a00\u8ad6\u5247\u662f\u8b93\u8a72\u516c\u53f8\u6b7b\u5f97\u66f4\u5feb\u3002\u4e00\u5929\u4e4b\u5167\uff0c\u8996\u983b\u9ede\u95b1\u5c31\u7834\u5343\u842c\uff0c\u65b0\u6d6a\u5fae\u535a\u7684\u65b0\u805e\u66f4\u7834\u5104\uff0c\u7dad\u57fa\u767e\u79d1\u5df2\u6709\u689d\u76ee\u4e0a\u67b6\u3002\u9802\u5c16\u7684\u5371\u6a5f\u8655\u7406\u5c08\u5bb6\uff0cReputation Management Consultants\u9996\u5e2d\u57f7\u884c\u9577Eric Schiffer\u8aaa\uff1a\u300c\u9019\u662f\u4e00\u5834\u5f62\u8c61\u7684\u53f2\u8a69\u7d1a\u5927\u6557\u4ed7\uff0c\u5728\u806f\u822a\uff0c\u4ed6\u5011\u7684CEO\u986f\u7136\u5c0d\u8655\u7406\u516c\u773e\u548c\u5ba2\u6236\u7121\u80fd\u5230\u6975\u9ede\uff0c\u4ed6\u5011\u6b63\u5728\u9032\u884c\u54c1\u724c\u7a2e\u65cf\u5c60\u6bba(brand genocide)\u3002\u4e00\u500b\u66fe\u53d7\u4fe1\u8cf4\u548c\u611b\u6234\u7684\u54c1\u724c\uff0c\u73fe\u5728\u537b\u8b93\u4eba\u4e00\u807d\u5230\u4ed6\u5011\u7684\u540d\u5b57\uff0c\u5c31\u6bdb\u9aa8\u609a\u7136\u8d77\u4f86\u3002\u300d<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u80fd\u4e0d\u6bdb\u9aa8\u609a\u7136\u55ce\uff1f\u5149\u807d\u5230\u516c\u53f8\u53ea\u5c0d\u300c\u8d85\u8a02\u300d\u8207\u300c\u91cd\u65b0\u5b89\u7f6e\u300d\u9053\u6b49\uff0c\u5c31\u89ba\u5f97\u9019\u5bb6\u516c\u53f8\u6709\u5920\u51b7\u8840\u4e86\uff0c\u66f4\u5225\u8aaa\u60f3\u5230\u4e58\u5ba2\u88ab\u6ffa\u8840\u62d6\u51fa\u7684\u756b\u9762\uff0c\u5750\u5728\u90a3\u4f4d\u4e58\u5ba2\u65c1\u7684Jade Kelley\u8aaa\uff1a\u300c\u9019\u592a\u53ef\u6015\u4e86\uff01\u6211\u6628\u665a\u5931\u7720\uff0c\u53ea\u8981\u4e00\u807d\u5230\u8996\u983b\u5167\u7684\u6158\u53eb\u8072\uff0c\u5c31\u6e3e\u8eab\u986b\u6296\u8d77\u4f86\u3002\u300d\u5982\u540c\u9047\u4e0a\u7d81\u532a\u7684\u63cf\u8ff0\uff0c\u5168\u6c11\u9677\u5165\u806f\u822a\u7d81\u7968\u6050\u614c\u4e2d\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u96d6\u7136\u806f\u822a\u4e0d\u53ef\u539f\u8ad2\u7684\u884c\u70ba\u662f\u56e0\u8a72\u516c\u53f8\u54e1\u5de5\u8981\u642d\u6a5f\uff0c\u4fbf\u5f37\u884c\u5f9e\u5df2\u5750\u5230\u6a5f\u8259\u4f4d\u5b50\u4e0a\u7684\u4e58\u5ba2\u62c9\u4eba\u8b93\u4f4d\uff0c\u4f46\u9053\u6b49\u7684\u5167\u5bb9\uff0c\u5f9e\u4e0a\u5230\u4e0b\u90fd\u53ea\u91dd\u5c0d\u300c\u8d85\u8a02\u300d\u9019\u516c\u53f8\u725f\u5229\u884c\u70ba\uff0c\u597d\u50cf\u98db\u6a5f\u4e0a\u6ffa\u8840\u8207\u4ed6\u5011\u7121\u95dc\u3002\u4e0d\u904e\u4e5f\u56e0\u70ba\u4ed6\u5011\u4e0d\u65b7\u8aaa\u300c\u8d85\u8a02\u300d\uff0c\u8b93\u5168\u4e16\u754c\u7684\u4e58\u5ba2\u7a81\u7136\u9577\u4e86\u77e5\u8b58\uff0c\u4e5f\u591a\u4e86\u7591\u60d1\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u806f\u90a6\u4ea4\u901a\u90e8\u7d66\u6d88\u8cbb\u8005\u642d\u6a5f\u6307\u5357\u7684\u98db\u884c\u6b0a\u5229(Fly Rights)\u5c31\u6709\u8d85\u8a02\u8aaa\u660e\uff0c\u7a31\u90a3\u4e26\u4e0d\u9055\u6cd5\uff0c\u4e14\u591a\u6578\u822a\u7a7a\u516c\u53f8\u90fd\u6703\u7d66\u4ed6\u5011\u7684\u5b9a\u671f\u822a\u73ed\u505a\u67d0\u7a2e\u7a0b\u5ea6\u7684\u8d85\u8a02\uff0c\u4ee5\u5f4c\u88dc\u4e58\u5ba2\u300c\u672a\u5831\u5230\u300d(no-show)\u7684\u640d\u5931\u30021950\u5e74\u4ee3\u672b\uff0c\u5f88\u591a\u822a\u7a7a\u516c\u53f8\u5c31\u958b\u59cb\u64cd\u4f5c\u8d85\u8a02\uff0c\u6216\u8a31\u662f\u56e0\u70ba\u7576\u6642\u7684\u822a\u7a7a\u516c\u53f8\u771f\u7684\u6703\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\uff0c\u8ce3\u7684\u6a5f\u7968\u7968\u671f\u9577\u3001\u66f4\u6539\u4e0d\u6536\u8cbb\u3001\u672a\u5831\u5230\u6c92\u95dc\u4fc2\uff0c\u9020\u6210\u4e58\u5ba2\u5c0d\u6e96\u6642\u642d\u6a5f\u6bd4\u8f03\u4e0d\u5728\u4e4e\uff0c\u96a8\u5fc3\u6240\u6b32\u7684\u7d50\u679c\u5c31\u662f\u822a\u7a7a\u516c\u53f8\u8667\u640d\u7a7a\u4f4d\u30021961\u5e74\u6c11\u7528\u822a\u7a7a\u59d4\u54e1\u6703(Civil Aeronautics Board)\u7d71\u8a08\uff0c\u5168\u7f8e12\u5bb6\u4e3b\u8981\u822a\u7a7a\u516c\u53f8\u7684\u4e58\u5ba2\uff0c\u6709\u9ad8\u9054\u5341\u5206\u4e4b\u4e00\u7684\u672a\u5831\u5230\u7387\u3002\u4f46\u73fe\u5728\u7684\u822a\u7a7a\u516c\u53f8\u8d8a\u4f86\u8d8a\u56b4\uff0c\u6536\u8cbb\u8d8a\u4f86\u8d8a\u82db\u523b\uff0c\u672a\u5831\u5230\u6703\u6709\u7f70\u6b3e\u3001\u66f4\u6539\u8981\u6536\u8cbb\uff0c\u800c\u4e14\u5f80\u5f80\u9019\u5169\u7b46\u9322\u53ef\u80fd\u90fd\u6bd4\u518d\u8cb7\u5f35\u6a5f\u7968\u8cb4\uff0c\u53c8\u96a8\u8457\u7279\u50f9\u9650\u671f\u7968\u666e\u53ca\uff0c\u65e9\u5df2\u5f88\u5c11\u6709\u9577\u671f\u7968\u8b93\u4e58\u5ba2\u6539\u4f86\u6539\u53bb\uff0c\u4e5f\u76f8\u4fe1\u6c92\u6709\u4eba\u6703\u8cb7\u5f35\u6a5f\u7968\u5728\u4e00\u5e74\u4e2d\u611b\u642d\u4e0d\u642d\u7684\uff0c\u6240\u4ee5\u4ea4\u901a\u90e8\u4fdd\u8b77\u822a\u7a7a\u516c\u53f8\u7684\u8d85\u8a02\u689d\u6b3e\u662f\u5426\u9084\u6709\u5b58\u5728\u5fc5\u8981\uff0c\u6216\u8005\u662f\u5426\u8981\u4fee\u6539\u6210\u66f4\u7b26\u5408\u822a\u7a7a\u5ba2\u904b\u73fe\u6cc1\uff0c\u4e0d\u5149\u662f\u7d66\u9322\u5c31\u60f3\u6253\u767c\u4e58\u5ba2\u7684\u96d9\u65b9\u6b0a\u76ca\u4fdd\u969c\u689d\u6b3e\uff0c\u90fd\u5f88\u503c\u5f97\u7814\u7a76\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span 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genocide)\u3002\u4e00\u500b\u66fe\u53d7\u4fe1\u8cf4\u548c\u611b\u6234\u7684\u54c1\u724c\uff0c\u73fe\u5728\u537b\u8b93\u4eba\u4e00\u807d\u5230\u4ed6\u5011\u7684\u540d\u5b57\uff0c\u5c31\u6bdb\u9aa8\u609a\u7136\u8d77\u4f86\u3002\u300d \u80fd\u4e0d\u6bdb\u9aa8\u609a\u7136\u55ce\uff1f\u5149\u807d\u5230\u516c\u53f8\u53ea\u5c0d\u300c\u8d85\u8a02\u300d\u8207\u300c\u91cd\u65b0\u5b89\u7f6e\u300d\u9053\u6b49\uff0c\u5c31\u89ba\u5f97\u9019\u5bb6\u516c\u53f8\u6709\u5920\u51b7\u8840\u4e86\uff0c\u66f4\u5225\u8aaa\u60f3\u5230\u4e58\u5ba2\u88ab\u6ffa\u8840\u62d6\u51fa\u7684\u756b\u9762\uff0c\u5750\u5728\u90a3\u4f4d\u4e58\u5ba2\u65c1\u7684Jade Kelley\u8aaa\uff1a\u300c\u9019\u592a\u53ef\u6015\u4e86\uff01\u6211\u6628\u665a\u5931\u7720\uff0c\u53ea\u8981\u4e00\u807d\u5230\u8996\u983b\u5167\u7684\u6158\u53eb\u8072\uff0c\u5c31\u6e3e\u8eab\u986b\u6296\u8d77\u4f86\u3002\u300d\u5982\u540c\u9047\u4e0a\u7d81\u532a\u7684\u63cf\u8ff0\uff0c\u5168\u6c11\u9677\u5165\u806f\u822a\u7d81\u7968\u6050\u614c\u4e2d\u3002 \u96d6\u7136\u806f\u822a\u4e0d\u53ef\u539f\u8ad2\u7684\u884c\u70ba\u662f\u56e0\u8a72\u516c\u53f8\u54e1\u5de5\u8981\u642d\u6a5f\uff0c\u4fbf\u5f37\u884c\u5f9e\u5df2\u5750\u5230\u6a5f\u8259\u4f4d\u5b50\u4e0a\u7684\u4e58\u5ba2\u62c9\u4eba\u8b93\u4f4d\uff0c\u4f46\u9053\u6b49\u7684\u5167\u5bb9\uff0c\u5f9e\u4e0a\u5230\u4e0b\u90fd\u53ea\u91dd\u5c0d\u300c\u8d85\u8a02\u300d\u9019\u516c\u53f8\u725f\u5229\u884c\u70ba\uff0c\u597d\u50cf\u98db\u6a5f\u4e0a\u6ffa\u8840\u8207\u4ed6\u5011\u7121\u95dc\u3002\u4e0d\u904e\u4e5f\u56e0\u70ba\u4ed6\u5011\u4e0d\u65b7\u8aaa\u300c\u8d85\u8a02\u300d\uff0c\u8b93\u5168\u4e16\u754c\u7684\u4e58\u5ba2\u7a81\u7136\u9577\u4e86\u77e5\u8b58\uff0c\u4e5f\u591a\u4e86\u7591\u60d1\u3002 \u806f\u90a6\u4ea4\u901a\u90e8\u7d66\u6d88\u8cbb\u8005\u642d\u6a5f\u6307\u5357\u7684\u98db\u884c\u6b0a\u5229(Fly Rights)\u5c31\u6709\u8d85\u8a02\u8aaa\u660e\uff0c\u7a31\u90a3\u4e26\u4e0d\u9055\u6cd5\uff0c\u4e14\u591a\u6578\u822a\u7a7a\u516c\u53f8\u90fd\u6703\u7d66\u4ed6\u5011\u7684\u5b9a\u671f\u822a\u73ed\u505a\u67d0\u7a2e\u7a0b\u5ea6\u7684\u8d85\u8a02\uff0c\u4ee5\u5f4c\u88dc\u4e58\u5ba2\u300c\u672a\u5831\u5230\u300d(no-show)\u7684\u640d\u5931\u30021950\u5e74\u4ee3\u672b\uff0c\u5f88\u591a\u822a\u7a7a\u516c\u53f8\u5c31\u958b\u59cb\u64cd\u4f5c\u8d85\u8a02\uff0c\u6216\u8a31\u662f\u56e0\u70ba\u7576\u6642\u7684\u822a\u7a7a\u516c\u53f8\u771f\u7684\u6703\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\uff0c\u8ce3\u7684\u6a5f\u7968\u7968\u671f\u9577\u3001\u66f4\u6539\u4e0d\u6536\u8cbb\u3001\u672a\u5831\u5230\u6c92\u95dc\u4fc2\uff0c\u9020\u6210\u4e58\u5ba2\u5c0d\u6e96\u6642\u642d\u6a5f\u6bd4\u8f03\u4e0d\u5728\u4e4e\uff0c\u96a8\u5fc3\u6240\u6b32\u7684\u7d50\u679c\u5c31\u662f\u822a\u7a7a\u516c\u53f8\u8667\u640d\u7a7a\u4f4d\u30021961\u5e74\u6c11\u7528\u822a\u7a7a\u59d4\u54e1\u6703(Civil Aeronautics Board)\u7d71\u8a08\uff0c\u5168\u7f8e12\u5bb6\u4e3b\u8981\u822a\u7a7a\u516c\u53f8\u7684\u4e58\u5ba2\uff0c\u6709\u9ad8\u9054\u5341\u5206\u4e4b\u4e00\u7684\u672a\u5831\u5230\u7387\u3002\u4f46\u73fe\u5728\u7684\u822a\u7a7a\u516c\u53f8\u8d8a\u4f86\u8d8a\u56b4\uff0c\u6536\u8cbb\u8d8a\u4f86\u8d8a\u82db\u523b\uff0c\u672a\u5831\u5230\u6703\u6709\u7f70\u6b3e\u3001\u66f4\u6539\u8981\u6536\u8cbb\uff0c\u800c\u4e14\u5f80\u5f80\u9019\u5169\u7b46\u9322\u53ef\u80fd\u90fd\u6bd4\u518d\u8cb7\u5f35\u6a5f\u7968\u8cb4\uff0c\u53c8\u96a8\u8457\u7279\u50f9\u9650\u671f\u7968\u666e\u53ca\uff0c\u65e9\u5df2\u5f88\u5c11\u6709\u9577\u671f\u7968\u8b93\u4e58\u5ba2\u6539\u4f86\u6539\u53bb\uff0c\u4e5f\u76f8\u4fe1\u6c92\u6709\u4eba\u6703\u8cb7\u5f35\u6a5f\u7968\u5728\u4e00\u5e74\u4e2d\u611b\u642d\u4e0d\u642d\u7684\uff0c\u6240\u4ee5\u4ea4\u901a\u90e8\u4fdd\u8b77\u822a\u7a7a\u516c\u53f8\u7684\u8d85\u8a02\u689d\u6b3e\u662f\u5426\u9084\u6709\u5b58\u5728\u5fc5\u8981\uff0c\u6216\u8005\u662f\u5426\u8981\u4fee\u6539\u6210\u66f4\u7b26\u5408\u822a\u7a7a\u5ba2\u904b\u73fe\u6cc1\uff0c\u4e0d\u5149\u662f\u7d66\u9322\u5c31\u60f3\u6253\u767c\u4e58\u5ba2\u7684\u96d9\u65b9\u6b0a\u76ca\u4fdd\u969c\u689d\u6b3e\uff0c\u90fd\u5f88\u503c\u5f97\u7814\u7a76\u3002 \u8d85\u8a02\u5c0d\u5148\u670d\u52d9\u5f8c\u6536\u9322\u7684\u7522\u696d\u50cf\u91ab\u7642\u9910\u98f2\u7b49\uff0c\u6709\u5176\u5f4c\u88dc\u640d\u5931\u7684\u5fc5\u8981\u6027\uff0c\u4f46\u5c0d\u5148\u6536\u9322\u5f8c\u670d\u52d9\u7684\u822a\u7a7a\u696d\u9084\u80fd\u9069\u7528\u55ce\uff1f\u82e5\u6309\u8207\u5176\u88ab\u7f70\u6216\u66f4\u6539\u8981\u6536\u5929\u50f9\u7684\u73fe\u5be6\uff0c\u4e58\u5ba2\u53ef\u80fd\u591a\u6703\u9078\u64c7\u5373\u4f7f\u672a\u5831\u5230\uff0c\u4e5f\u4e7e\u8106\u8b93\u6a5f\u7968\u8b8a\u6210\u5ee2\u7968\u7684\u505a\u6cd5\uff0c\u9019\u6a23\u822a\u7a7a\u516c\u53f8\u771f\u6703\u56e0\u672a\u5831\u5230\u800c\u640d\u5931\u6536\u76ca\u55ce\uff1f\u6a5f\u4f4d\u96d6\u7a7a\u8457\uff0c\u4f46\u90a3\u4e5f\u662f\u4e58\u5ba2\u4ed8\u9322\u4f86\u7a7a\u8457\u7684\uff0c\u822a\u7a7a\u516c\u53f8\u8c48\u80fd\u518d\u8ce3\u725f\u5229\u5462\uff1f 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\u8001\u4e2d\u5730\u65b9\u65b0\u805e\u662f\u820a\u91d1\u5c71\u7063\u5340No.1\u514d\u8cbb\u65b0\u805e\u96c6\u5718\uff0c\u591a\u5143\u5316\u5e73\u53f0\u6709\u65b0\u805e\u7db2\u3001\u5f71\u97f3\u7db2\u3001AM1450\u5ee3\u64ad\u96fb\u53f0\u53ca\u514d\u8cbb\u5168\u5f69\u5831\u7d19\u3002\u624b\u6a5f\u63d0\u4f9b\u6700\u65b0\u6700\u5feb\u793e\u5340\u65b0\u805e\uff0c\u670d\u52d960\u842c\u83ef\u88d4\u8b80\u8005\u3002\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"\u642d\u6a5f\u642d\u5230\u88ab\u822a\u7a7a\u516c\u53f8\u73a9\u4fc4\u7f85\u65af\u8f2a\u76e4 - News for Chinese \uff0d \u820a\u91d1\u5c71\u7063\u5340No.1\u514d\u8cbb\u83ef\u4eba\u793e\u5340\u5831\u7d19\" \/>\n\t\t<meta property=\"og:description\" content=\"\u6709\u4e00\u7a2e\u60c5\u7bc0\u5728\u96fb\u5f71\u4e2d\u5e38\u898b\uff0c\u4f54\u9818\u8ecd\u628a\u7121\u8f9c\u6751\u6c11\u96c6\u4e2d\u8d77\u4f86\uff0c\u559d\u4ee4\u4ea4\u51fa\u56db\u540d\u5978\u7d30\uff0c\u5426\u5247\u5c31\u8981\u5f9e\u9019\u4e9b\u88ab\u63a7\u5236\u7684\u6751\u6c11\u4e2d\u96a8\u6a5f\u6311\u51fa\u56db\u4eba\u4f86\u69cd\u6583\u30024\u67089\u65e5\u5f9e\u829d\u52a0\u54e5\u98db\u5f80\u8def\u6613\u65af\u7dad\u723e\u5e02(Louisville)\u7684\u806f\u822a3411\u73ed\u6a5f(United Airlines United Express Flight 3411)\u516b\u5341\u540d\u4e58\u5ba2\uff0c\u9762\u81e8\u822a\u7a7a\u516c\u53f8\u9a30\u6a5f\u4f4d\u7d66\u54e1\u5de5\u7684\u57f7\u300c\u5211\u300d\u904e\u7a0b\uff0c\u8ddf\u9019\u6a23\u7684\u96fb\u5f71\u60c5\u7bc0\u597d\u50cf\u597d\u50cf\uff01 \u90a3\u4e00\u73ed\u9031\u65e5\u508d\u665a\u8d77\u98db\u7684\u98db\u6a5f\uff0c\u6191\u5e38\u7406\u90fd\u77e5\u9053\u4e00\u5b9a\u6703\u5ba2\u6eff\uff0c\u64da\u4e00\u4e9b\u4e58\u5ba2\u8868\u793a\uff0c\u5831\u5230\u6642\u662f\u6709\u88ab\u544a\u77e5\u6a5f\u4f4d\u300c\u8d85\u8a02\u300d(Overbooking)\uff0c\u4f46\u537b\u4f9d\u7136\u9806\u5229\u5b8c\u6210\u624b\u7e8c\u767b\u6a5f\u3002\u6c92\u60f3\u5230\u5728\u6a5f\u8259\u5167\u88ab\u6a5f\u7d44\u54e1\u5ee3\u64ad\u8aaa\uff0c\u56e0\u70ba\u6709\u56db\u540d\u806f\u822a\u54e1\u5de5\u8981\u642d\u90a3\u73ed\u6a5f\uff0c\u6240\u4ee5\u5fc5\u9808\u8acb\u56db\u540d\u4e58\u5ba2\u4e0b\u6a5f\uff0c\u65bc\u662f\u958b\u59cb\u558a\u50f9\u517c\u5a01\u8105\uff0c\u8aaa\u82e5\u6c92\u6709\u4eba\u81ea\u9858\u4e0b\u6a5f\u5c31\u4e00\u76f4\u4e0d\u98db\uff0c\u88dc\u511f\u50f9\u78bc\u5f9e\u56db\u767e\u5143\u6298\u50f9\u5238\u558a\u5230\u516b\u767e(\u806f\u822a\u5b98\u65b9\u8aaa\u6cd5\u662f\u5230\u4e00\u5343)\uff0c\u4f46\u4ecd\u6c92\u6709\u4eba\u9858\u610f\u4e0b\u9019\u9ec3\u91d1\u6642\u6bb5\u73ed\u6a5f\uff0c\u63a5\u4e0b\u4f86\u5c31\u662f\u806f\u822a\u958b\u59cb\u4ed6\u5011\u6240\u5ba3\u7a31\u7684\u300c\u96a8\u6a5f\u300d\u6311\u9078\uff0c\u4e00\u5c0d\u60c5\u4fb6\u88ab\u6311\u4e2d\uff0c\u96d6\u61a4\u6068\u4f46\u53ea\u6709\u7121\u5948\u4e0b\u6a5f\u3002\u63a5\u8457\u6311\u5230\u4e00\u4f4d\u81ea\u7a31\u5fc5\u9808\u8d95\u56de\u53bb\u770b\u75c5\u60a3\u7684\u91ab\u751f\uff0c\u5805\u62d2\u8b93\u4f4d\u7d66\u806f\u822a\u54e1\u5de5\uff0c\u56e0\u6b64\u96d9\u65b9\u9b27\u50f5\u3002\u4e5f\u8a31\u7d93\u904e\u591a\u6b21\u6e9d\u901a\u4e0d\u6210\u5427\uff0c\u806f\u822a\u627e\u4f86\u4e86\u822a\u8b66\u8655\u7406\uff0c\u800c\u822a\u8b66\u4e5f\u6216\u8a31\u6709\u5148\u597d\u597d\u8ac7\u5427\uff0c\u4f46\u4e0d\u7ba1\u600e\u6a23\uff0c\u7d50\u679c\u5c31\u662f\u8f5f\u52d5\u5168\u4e16\u754c\u7684\u8996\u983b\u5167\u5bb9\uff0c\u9019\u4f4d\u4ed8\u9322\u8cb7\u6a5f\u4f4d\u7684\u91ab\u751f\uff0c\u56e0\u806f\u822a\u8981\u8f09\u81ea\u5df1\u4eba\u800c\u6ffa\u8840\u88ab\u62d6\u4e0b\u98db\u6a5f\u3002 \u806f\u822a\u5c0d\u9019\u8d77\u4e8b\u4ef6\u7684\u8072\u660e\u662f\u8aaa\u300c\u70ba\u8d85\u8a02\u5ea7\u4f4d\u60c5\u5f62\u611f\u5230\u62b1\u6b49\u300d\uff0c\u806f\u822a\u6bcd\u516c\u53f8\u9996\u5e2d\u57f7\u884c\u9577Oscar Munoz\u7b2c\u4e00\u6642\u9593\u5728\u63a8\u7279\u4e0a\u767c\u8868\u8072\u660e\u8aaa\uff1a\u300c\u6211\u5c0d\u5fc5\u9808\u91cd\u65b0\u5b89\u7f6e\u9019\u4e9b\u4e58\u5ba2\u611f\u5230\u62b1\u6b49\u3002\u300d\u4f46\u4e4b\u5f8c\u5728\u633a\u54e1\u5de5\u7684\u4fe1\u4e2d\u5beb\u9053\uff1a\u300c\u6211\u8981\u8b9a\u63da\u4f60\u5011\u7e7c\u7e8c\u524d\u884c\u53ca\u8d85\u8d8a\uff0c\u4e26\u78ba\u4fdd\u6211\u5011\u98db\u5f97\u6709\u7406\u3002\u300d\u5167\u5bb9\u9084\u4f9d\u806f\u822a\u6a5f\u7d44\u54e1\u7684\u5831\u544a\u7a31\u90a3\u540d\u6ffa\u8840\u4e58\u5ba2\u5177\u300c\u7834\u58de\u6027\u548c\u597d\u9b25\u300d(disruptive and belligerent)\u3002 \u57fa\u672c\u4e0a\uff0c\u806f\u822a\u7684\u672a\u4f86\u5927\u6982\u5df2\u88ab\u66dd\u5149\u8996\u983b\u6c7a\u5b9a\u4e86\uff0c\u800c\u9019\u4f4d\u57f7\u884c\u9577\u7684\u8a00\u8ad6\u5247\u662f\u8b93\u8a72\u516c\u53f8\u6b7b\u5f97\u66f4\u5feb\u3002\u4e00\u5929\u4e4b\u5167\uff0c\u8996\u983b\u9ede\u95b1\u5c31\u7834\u5343\u842c\uff0c\u65b0\u6d6a\u5fae\u535a\u7684\u65b0\u805e\u66f4\u7834\u5104\uff0c\u7dad\u57fa\u767e\u79d1\u5df2\u6709\u689d\u76ee\u4e0a\u67b6\u3002\u9802\u5c16\u7684\u5371\u6a5f\u8655\u7406\u5c08\u5bb6\uff0cReputation Management Consultants\u9996\u5e2d\u57f7\u884c\u9577Eric Schiffer\u8aaa\uff1a\u300c\u9019\u662f\u4e00\u5834\u5f62\u8c61\u7684\u53f2\u8a69\u7d1a\u5927\u6557\u4ed7\uff0c\u5728\u806f\u822a\uff0c\u4ed6\u5011\u7684CEO\u986f\u7136\u5c0d\u8655\u7406\u516c\u773e\u548c\u5ba2\u6236\u7121\u80fd\u5230\u6975\u9ede\uff0c\u4ed6\u5011\u6b63\u5728\u9032\u884c\u54c1\u724c\u7a2e\u65cf\u5c60\u6bba(brand genocide)\u3002\u4e00\u500b\u66fe\u53d7\u4fe1\u8cf4\u548c\u611b\u6234\u7684\u54c1\u724c\uff0c\u73fe\u5728\u537b\u8b93\u4eba\u4e00\u807d\u5230\u4ed6\u5011\u7684\u540d\u5b57\uff0c\u5c31\u6bdb\u9aa8\u609a\u7136\u8d77\u4f86\u3002\u300d \u80fd\u4e0d\u6bdb\u9aa8\u609a\u7136\u55ce\uff1f\u5149\u807d\u5230\u516c\u53f8\u53ea\u5c0d\u300c\u8d85\u8a02\u300d\u8207\u300c\u91cd\u65b0\u5b89\u7f6e\u300d\u9053\u6b49\uff0c\u5c31\u89ba\u5f97\u9019\u5bb6\u516c\u53f8\u6709\u5920\u51b7\u8840\u4e86\uff0c\u66f4\u5225\u8aaa\u60f3\u5230\u4e58\u5ba2\u88ab\u6ffa\u8840\u62d6\u51fa\u7684\u756b\u9762\uff0c\u5750\u5728\u90a3\u4f4d\u4e58\u5ba2\u65c1\u7684Jade Kelley\u8aaa\uff1a\u300c\u9019\u592a\u53ef\u6015\u4e86\uff01\u6211\u6628\u665a\u5931\u7720\uff0c\u53ea\u8981\u4e00\u807d\u5230\u8996\u983b\u5167\u7684\u6158\u53eb\u8072\uff0c\u5c31\u6e3e\u8eab\u986b\u6296\u8d77\u4f86\u3002\u300d\u5982\u540c\u9047\u4e0a\u7d81\u532a\u7684\u63cf\u8ff0\uff0c\u5168\u6c11\u9677\u5165\u806f\u822a\u7d81\u7968\u6050\u614c\u4e2d\u3002 \u96d6\u7136\u806f\u822a\u4e0d\u53ef\u539f\u8ad2\u7684\u884c\u70ba\u662f\u56e0\u8a72\u516c\u53f8\u54e1\u5de5\u8981\u642d\u6a5f\uff0c\u4fbf\u5f37\u884c\u5f9e\u5df2\u5750\u5230\u6a5f\u8259\u4f4d\u5b50\u4e0a\u7684\u4e58\u5ba2\u62c9\u4eba\u8b93\u4f4d\uff0c\u4f46\u9053\u6b49\u7684\u5167\u5bb9\uff0c\u5f9e\u4e0a\u5230\u4e0b\u90fd\u53ea\u91dd\u5c0d\u300c\u8d85\u8a02\u300d\u9019\u516c\u53f8\u725f\u5229\u884c\u70ba\uff0c\u597d\u50cf\u98db\u6a5f\u4e0a\u6ffa\u8840\u8207\u4ed6\u5011\u7121\u95dc\u3002\u4e0d\u904e\u4e5f\u56e0\u70ba\u4ed6\u5011\u4e0d\u65b7\u8aaa\u300c\u8d85\u8a02\u300d\uff0c\u8b93\u5168\u4e16\u754c\u7684\u4e58\u5ba2\u7a81\u7136\u9577\u4e86\u77e5\u8b58\uff0c\u4e5f\u591a\u4e86\u7591\u60d1\u3002 \u806f\u90a6\u4ea4\u901a\u90e8\u7d66\u6d88\u8cbb\u8005\u642d\u6a5f\u6307\u5357\u7684\u98db\u884c\u6b0a\u5229(Fly Rights)\u5c31\u6709\u8d85\u8a02\u8aaa\u660e\uff0c\u7a31\u90a3\u4e26\u4e0d\u9055\u6cd5\uff0c\u4e14\u591a\u6578\u822a\u7a7a\u516c\u53f8\u90fd\u6703\u7d66\u4ed6\u5011\u7684\u5b9a\u671f\u822a\u73ed\u505a\u67d0\u7a2e\u7a0b\u5ea6\u7684\u8d85\u8a02\uff0c\u4ee5\u5f4c\u88dc\u4e58\u5ba2\u300c\u672a\u5831\u5230\u300d(no-show)\u7684\u640d\u5931\u30021950\u5e74\u4ee3\u672b\uff0c\u5f88\u591a\u822a\u7a7a\u516c\u53f8\u5c31\u958b\u59cb\u64cd\u4f5c\u8d85\u8a02\uff0c\u6216\u8a31\u662f\u56e0\u70ba\u7576\u6642\u7684\u822a\u7a7a\u516c\u53f8\u771f\u7684\u6703\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\uff0c\u8ce3\u7684\u6a5f\u7968\u7968\u671f\u9577\u3001\u66f4\u6539\u4e0d\u6536\u8cbb\u3001\u672a\u5831\u5230\u6c92\u95dc\u4fc2\uff0c\u9020\u6210\u4e58\u5ba2\u5c0d\u6e96\u6642\u642d\u6a5f\u6bd4\u8f03\u4e0d\u5728\u4e4e\uff0c\u96a8\u5fc3\u6240\u6b32\u7684\u7d50\u679c\u5c31\u662f\u822a\u7a7a\u516c\u53f8\u8667\u640d\u7a7a\u4f4d\u30021961\u5e74\u6c11\u7528\u822a\u7a7a\u59d4\u54e1\u6703(Civil Aeronautics Board)\u7d71\u8a08\uff0c\u5168\u7f8e12\u5bb6\u4e3b\u8981\u822a\u7a7a\u516c\u53f8\u7684\u4e58\u5ba2\uff0c\u6709\u9ad8\u9054\u5341\u5206\u4e4b\u4e00\u7684\u672a\u5831\u5230\u7387\u3002\u4f46\u73fe\u5728\u7684\u822a\u7a7a\u516c\u53f8\u8d8a\u4f86\u8d8a\u56b4\uff0c\u6536\u8cbb\u8d8a\u4f86\u8d8a\u82db\u523b\uff0c\u672a\u5831\u5230\u6703\u6709\u7f70\u6b3e\u3001\u66f4\u6539\u8981\u6536\u8cbb\uff0c\u800c\u4e14\u5f80\u5f80\u9019\u5169\u7b46\u9322\u53ef\u80fd\u90fd\u6bd4\u518d\u8cb7\u5f35\u6a5f\u7968\u8cb4\uff0c\u53c8\u96a8\u8457\u7279\u50f9\u9650\u671f\u7968\u666e\u53ca\uff0c\u65e9\u5df2\u5f88\u5c11\u6709\u9577\u671f\u7968\u8b93\u4e58\u5ba2\u6539\u4f86\u6539\u53bb\uff0c\u4e5f\u76f8\u4fe1\u6c92\u6709\u4eba\u6703\u8cb7\u5f35\u6a5f\u7968\u5728\u4e00\u5e74\u4e2d\u611b\u642d\u4e0d\u642d\u7684\uff0c\u6240\u4ee5\u4ea4\u901a\u90e8\u4fdd\u8b77\u822a\u7a7a\u516c\u53f8\u7684\u8d85\u8a02\u689d\u6b3e\u662f\u5426\u9084\u6709\u5b58\u5728\u5fc5\u8981\uff0c\u6216\u8005\u662f\u5426\u8981\u4fee\u6539\u6210\u66f4\u7b26\u5408\u822a\u7a7a\u5ba2\u904b\u73fe\u6cc1\uff0c\u4e0d\u5149\u662f\u7d66\u9322\u5c31\u60f3\u6253\u767c\u4e58\u5ba2\u7684\u96d9\u65b9\u6b0a\u76ca\u4fdd\u969c\u689d\u6b3e\uff0c\u90fd\u5f88\u503c\u5f97\u7814\u7a76\u3002 \u8d85\u8a02\u5c0d\u5148\u670d\u52d9\u5f8c\u6536\u9322\u7684\u7522\u696d\u50cf\u91ab\u7642\u9910\u98f2\u7b49\uff0c\u6709\u5176\u5f4c\u88dc\u640d\u5931\u7684\u5fc5\u8981\u6027\uff0c\u4f46\u5c0d\u5148\u6536\u9322\u5f8c\u670d\u52d9\u7684\u822a\u7a7a\u696d\u9084\u80fd\u9069\u7528\u55ce\uff1f\u82e5\u6309\u8207\u5176\u88ab\u7f70\u6216\u66f4\u6539\u8981\u6536\u5929\u50f9\u7684\u73fe\u5be6\uff0c\u4e58\u5ba2\u53ef\u80fd\u591a\u6703\u9078\u64c7\u5373\u4f7f\u672a\u5831\u5230\uff0c\u4e5f\u4e7e\u8106\u8b93\u6a5f\u7968\u8b8a\u6210\u5ee2\u7968\u7684\u505a\u6cd5\uff0c\u9019\u6a23\u822a\u7a7a\u516c\u53f8\u771f\u6703\u56e0\u672a\u5831\u5230\u800c\u640d\u5931\u6536\u76ca\u55ce\uff1f\u6a5f\u4f4d\u96d6\u7a7a\u8457\uff0c\u4f46\u90a3\u4e5f\u662f\u4e58\u5ba2\u4ed8\u9322\u4f86\u7a7a\u8457\u7684\uff0c\u822a\u7a7a\u516c\u53f8\u8c48\u80fd\u518d\u8ce3\u725f\u5229\u5462\uff1f \u806f\u822a\u771f\u6709\u592a\u591a\u8655\u7406\u65b9\u5f0f\u4f86\u89e3\u6c7a\u9019\u8d77\u300c\u6ffa\u8840\u8b93\u4f4d\u300d\u4e8b\u4ef6\uff0c\u4f8b\u5982\u8b93\u90a3\u56db\u4f4d\u54e1\u5de5\u53e6\u642d\u5c0f\u5305\u6a5f\u53bb\u8def\u5e02\uff0c\u6240\u82b1\u7684\u6210\u672c\u53ef\u80fd\u90fd\u6bd4\u9031\u4e8c\u80a1\u50f9\u5e02\u503c\u63892.5\u5104\u5c11\u842c\u5343\u500d\uff0c\u4e0d\u7136\u5c31\u8acb\u7a7a\u670d\u54e1\u8b93\u5169\u4f4d\u7d66\u90a3\u672a\u89e3\u6c7a\u5ea7\u4f4d\u7684\u54e1\u5de5\u4e5f\u597d\uff0c\u5c31\u7b97\u9019\u56db\u4f4d\u9806\u98a8\u6a5f\u54e1\u5de5\u4e0d\u503c\u52e4\u6216\u4e0d\u61c2\u5f97\u62db\u5f85\u4e58\u5ba2\uff0c\u4f46\u76f8\u4fe1\u4e58\u5ba2\u5011\u5be7\u53ef\u5c11\u4e9b\u670d\u52d9\uff0c\u4e5f\u4e0d\u9858\u898b\u8840\u5427\uff01 \u4f9d\u73fe\u5728\u822a\u7a7a\u516c\u53f8\u8d85\u8a02\u5373\u8d85\u8cfa\u7684\u5be6\u6cc1\uff0c\u518d\u5141\u8a31\u4ed6\u5011\u9019\u9ebc\u505a\u662f\u76e3\u7ba1\u5931\u8077\uff0c\u4ed6\u5011\u518d\u7e7c\u7e8c\u505a\u662f\u6c92\u5546\u5fb7\uff0c\u5750\u5230\u6a5f\u8259\u4f4d\u5b50\u4e0a\u9084\u628a\u4e58\u5ba2\u62c9\u51fa\u53bb\u662f\u6c92\u4eba\u6027\u3002\u6709\u592a\u591a\u5373\u4f7f\u4e0d\u6109\u5feb\uff0c\u4f46\u81f3\u5c11\u548c\u5e73\u7684\u624b\u6bb5\u53ef\u4ee5\u4f7f\u7528\uff0c\u806f\u822a\u537b\u504f\u504f\u641e\u6210\u300c\u884c\u5211\u300d\u4e58\u5ba2\uff0c\u6240\u4ee5\u6b64\u6b21\u4e8b\u4ef6\u5e7e\u4e4e\u53ef\u9810\u898b\uff0c\u806f\u822a\u8981\u5f9e\u524d\u4e09\u5927\u5bf6\u5ea7\u6389\u4e0b\u4f86\u4e86\u3002 \u8a18\u8005 \/ Pegasus J. Juan\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/newsforchinese.com\/v3\/2017\/04\/17\/%e6%90%ad%e6%a9%9f%e6%90%ad%e5%88%b0%e8%a2%ab%e8%88%aa%e7%a9%ba%e5%85%ac%e5%8f%b8%e7%8e%a9%e4%bf%84%e7%be%85%e6%96%af%e8%bc%aa%e7%9b%a4\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/newsforchinese.com\/v3\/wp-content\/uploads\/2017\/04\/asian-doc-united-flight-759.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/newsforchinese.com\/v3\/wp-content\/uploads\/2017\/04\/asian-doc-united-flight-759.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2017-04-17T14:03:48+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2017-04-17T14:03:48+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"\u642d\u6a5f\u642d\u5230\u88ab\u822a\u7a7a\u516c\u53f8\u73a9\u4fc4\u7f85\u65af\u8f2a\u76e4 - News for Chinese \uff0d \u820a\u91d1\u5c71\u7063\u5340No.1\u514d\u8cbb\u83ef\u4eba\u793e\u5340\u5831\u7d19\" \/>\n\t\t<meta name=\"twitter:description\" content=\"\u6709\u4e00\u7a2e\u60c5\u7bc0\u5728\u96fb\u5f71\u4e2d\u5e38\u898b\uff0c\u4f54\u9818\u8ecd\u628a\u7121\u8f9c\u6751\u6c11\u96c6\u4e2d\u8d77\u4f86\uff0c\u559d\u4ee4\u4ea4\u51fa\u56db\u540d\u5978\u7d30\uff0c\u5426\u5247\u5c31\u8981\u5f9e\u9019\u4e9b\u88ab\u63a7\u5236\u7684\u6751\u6c11\u4e2d\u96a8\u6a5f\u6311\u51fa\u56db\u4eba\u4f86\u69cd\u6583\u30024\u67089\u65e5\u5f9e\u829d\u52a0\u54e5\u98db\u5f80\u8def\u6613\u65af\u7dad\u723e\u5e02(Louisville)\u7684\u806f\u822a3411\u73ed\u6a5f(United Airlines United Express Flight 3411)\u516b\u5341\u540d\u4e58\u5ba2\uff0c\u9762\u81e8\u822a\u7a7a\u516c\u53f8\u9a30\u6a5f\u4f4d\u7d66\u54e1\u5de5\u7684\u57f7\u300c\u5211\u300d\u904e\u7a0b\uff0c\u8ddf\u9019\u6a23\u7684\u96fb\u5f71\u60c5\u7bc0\u597d\u50cf\u597d\u50cf\uff01 \u90a3\u4e00\u73ed\u9031\u65e5\u508d\u665a\u8d77\u98db\u7684\u98db\u6a5f\uff0c\u6191\u5e38\u7406\u90fd\u77e5\u9053\u4e00\u5b9a\u6703\u5ba2\u6eff\uff0c\u64da\u4e00\u4e9b\u4e58\u5ba2\u8868\u793a\uff0c\u5831\u5230\u6642\u662f\u6709\u88ab\u544a\u77e5\u6a5f\u4f4d\u300c\u8d85\u8a02\u300d(Overbooking)\uff0c\u4f46\u537b\u4f9d\u7136\u9806\u5229\u5b8c\u6210\u624b\u7e8c\u767b\u6a5f\u3002\u6c92\u60f3\u5230\u5728\u6a5f\u8259\u5167\u88ab\u6a5f\u7d44\u54e1\u5ee3\u64ad\u8aaa\uff0c\u56e0\u70ba\u6709\u56db\u540d\u806f\u822a\u54e1\u5de5\u8981\u642d\u90a3\u73ed\u6a5f\uff0c\u6240\u4ee5\u5fc5\u9808\u8acb\u56db\u540d\u4e58\u5ba2\u4e0b\u6a5f\uff0c\u65bc\u662f\u958b\u59cb\u558a\u50f9\u517c\u5a01\u8105\uff0c\u8aaa\u82e5\u6c92\u6709\u4eba\u81ea\u9858\u4e0b\u6a5f\u5c31\u4e00\u76f4\u4e0d\u98db\uff0c\u88dc\u511f\u50f9\u78bc\u5f9e\u56db\u767e\u5143\u6298\u50f9\u5238\u558a\u5230\u516b\u767e(\u806f\u822a\u5b98\u65b9\u8aaa\u6cd5\u662f\u5230\u4e00\u5343)\uff0c\u4f46\u4ecd\u6c92\u6709\u4eba\u9858\u610f\u4e0b\u9019\u9ec3\u91d1\u6642\u6bb5\u73ed\u6a5f\uff0c\u63a5\u4e0b\u4f86\u5c31\u662f\u806f\u822a\u958b\u59cb\u4ed6\u5011\u6240\u5ba3\u7a31\u7684\u300c\u96a8\u6a5f\u300d\u6311\u9078\uff0c\u4e00\u5c0d\u60c5\u4fb6\u88ab\u6311\u4e2d\uff0c\u96d6\u61a4\u6068\u4f46\u53ea\u6709\u7121\u5948\u4e0b\u6a5f\u3002\u63a5\u8457\u6311\u5230\u4e00\u4f4d\u81ea\u7a31\u5fc5\u9808\u8d95\u56de\u53bb\u770b\u75c5\u60a3\u7684\u91ab\u751f\uff0c\u5805\u62d2\u8b93\u4f4d\u7d66\u806f\u822a\u54e1\u5de5\uff0c\u56e0\u6b64\u96d9\u65b9\u9b27\u50f5\u3002\u4e5f\u8a31\u7d93\u904e\u591a\u6b21\u6e9d\u901a\u4e0d\u6210\u5427\uff0c\u806f\u822a\u627e\u4f86\u4e86\u822a\u8b66\u8655\u7406\uff0c\u800c\u822a\u8b66\u4e5f\u6216\u8a31\u6709\u5148\u597d\u597d\u8ac7\u5427\uff0c\u4f46\u4e0d\u7ba1\u600e\u6a23\uff0c\u7d50\u679c\u5c31\u662f\u8f5f\u52d5\u5168\u4e16\u754c\u7684\u8996\u983b\u5167\u5bb9\uff0c\u9019\u4f4d\u4ed8\u9322\u8cb7\u6a5f\u4f4d\u7684\u91ab\u751f\uff0c\u56e0\u806f\u822a\u8981\u8f09\u81ea\u5df1\u4eba\u800c\u6ffa\u8840\u88ab\u62d6\u4e0b\u98db\u6a5f\u3002 \u806f\u822a\u5c0d\u9019\u8d77\u4e8b\u4ef6\u7684\u8072\u660e\u662f\u8aaa\u300c\u70ba\u8d85\u8a02\u5ea7\u4f4d\u60c5\u5f62\u611f\u5230\u62b1\u6b49\u300d\uff0c\u806f\u822a\u6bcd\u516c\u53f8\u9996\u5e2d\u57f7\u884c\u9577Oscar Munoz\u7b2c\u4e00\u6642\u9593\u5728\u63a8\u7279\u4e0a\u767c\u8868\u8072\u660e\u8aaa\uff1a\u300c\u6211\u5c0d\u5fc5\u9808\u91cd\u65b0\u5b89\u7f6e\u9019\u4e9b\u4e58\u5ba2\u611f\u5230\u62b1\u6b49\u3002\u300d\u4f46\u4e4b\u5f8c\u5728\u633a\u54e1\u5de5\u7684\u4fe1\u4e2d\u5beb\u9053\uff1a\u300c\u6211\u8981\u8b9a\u63da\u4f60\u5011\u7e7c\u7e8c\u524d\u884c\u53ca\u8d85\u8d8a\uff0c\u4e26\u78ba\u4fdd\u6211\u5011\u98db\u5f97\u6709\u7406\u3002\u300d\u5167\u5bb9\u9084\u4f9d\u806f\u822a\u6a5f\u7d44\u54e1\u7684\u5831\u544a\u7a31\u90a3\u540d\u6ffa\u8840\u4e58\u5ba2\u5177\u300c\u7834\u58de\u6027\u548c\u597d\u9b25\u300d(disruptive and belligerent)\u3002 \u57fa\u672c\u4e0a\uff0c\u806f\u822a\u7684\u672a\u4f86\u5927\u6982\u5df2\u88ab\u66dd\u5149\u8996\u983b\u6c7a\u5b9a\u4e86\uff0c\u800c\u9019\u4f4d\u57f7\u884c\u9577\u7684\u8a00\u8ad6\u5247\u662f\u8b93\u8a72\u516c\u53f8\u6b7b\u5f97\u66f4\u5feb\u3002\u4e00\u5929\u4e4b\u5167\uff0c\u8996\u983b\u9ede\u95b1\u5c31\u7834\u5343\u842c\uff0c\u65b0\u6d6a\u5fae\u535a\u7684\u65b0\u805e\u66f4\u7834\u5104\uff0c\u7dad\u57fa\u767e\u79d1\u5df2\u6709\u689d\u76ee\u4e0a\u67b6\u3002\u9802\u5c16\u7684\u5371\u6a5f\u8655\u7406\u5c08\u5bb6\uff0cReputation Management Consultants\u9996\u5e2d\u57f7\u884c\u9577Eric Schiffer\u8aaa\uff1a\u300c\u9019\u662f\u4e00\u5834\u5f62\u8c61\u7684\u53f2\u8a69\u7d1a\u5927\u6557\u4ed7\uff0c\u5728\u806f\u822a\uff0c\u4ed6\u5011\u7684CEO\u986f\u7136\u5c0d\u8655\u7406\u516c\u773e\u548c\u5ba2\u6236\u7121\u80fd\u5230\u6975\u9ede\uff0c\u4ed6\u5011\u6b63\u5728\u9032\u884c\u54c1\u724c\u7a2e\u65cf\u5c60\u6bba(brand genocide)\u3002\u4e00\u500b\u66fe\u53d7\u4fe1\u8cf4\u548c\u611b\u6234\u7684\u54c1\u724c\uff0c\u73fe\u5728\u537b\u8b93\u4eba\u4e00\u807d\u5230\u4ed6\u5011\u7684\u540d\u5b57\uff0c\u5c31\u6bdb\u9aa8\u609a\u7136\u8d77\u4f86\u3002\u300d \u80fd\u4e0d\u6bdb\u9aa8\u609a\u7136\u55ce\uff1f\u5149\u807d\u5230\u516c\u53f8\u53ea\u5c0d\u300c\u8d85\u8a02\u300d\u8207\u300c\u91cd\u65b0\u5b89\u7f6e\u300d\u9053\u6b49\uff0c\u5c31\u89ba\u5f97\u9019\u5bb6\u516c\u53f8\u6709\u5920\u51b7\u8840\u4e86\uff0c\u66f4\u5225\u8aaa\u60f3\u5230\u4e58\u5ba2\u88ab\u6ffa\u8840\u62d6\u51fa\u7684\u756b\u9762\uff0c\u5750\u5728\u90a3\u4f4d\u4e58\u5ba2\u65c1\u7684Jade Kelley\u8aaa\uff1a\u300c\u9019\u592a\u53ef\u6015\u4e86\uff01\u6211\u6628\u665a\u5931\u7720\uff0c\u53ea\u8981\u4e00\u807d\u5230\u8996\u983b\u5167\u7684\u6158\u53eb\u8072\uff0c\u5c31\u6e3e\u8eab\u986b\u6296\u8d77\u4f86\u3002\u300d\u5982\u540c\u9047\u4e0a\u7d81\u532a\u7684\u63cf\u8ff0\uff0c\u5168\u6c11\u9677\u5165\u806f\u822a\u7d81\u7968\u6050\u614c\u4e2d\u3002 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Rights)\u5c31\u6709\u8d85\u8a02\u8aaa\u660e\uff0c\u7a31\u90a3\u4e26\u4e0d\u9055\u6cd5\uff0c\u4e14\u591a\u6578\u822a\u7a7a\u516c\u53f8\u90fd\u6703\u7d66\u4ed6\u5011\u7684\u5b9a\u671f\u822a\u73ed\u505a\u67d0\u7a2e\u7a0b\u5ea6\u7684\u8d85\u8a02\uff0c\u4ee5\u5f4c\u88dc\u4e58\u5ba2\u300c\u672a\u5831\u5230\u300d(no-show)\u7684\u640d\u5931\u30021950\u5e74\u4ee3\u672b\uff0c\u5f88\u591a\u822a\u7a7a\u516c\u53f8\u5c31\u958b\u59cb\u64cd\u4f5c\u8d85\u8a02\uff0c\u6216\u8a31\u662f\u56e0\u70ba\u7576\u6642\u7684\u822a\u7a7a\u516c\u53f8\u771f\u7684\u6703\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\uff0c\u8ce3\u7684\u6a5f\u7968\u7968\u671f\u9577\u3001\u66f4\u6539\u4e0d\u6536\u8cbb\u3001\u672a\u5831\u5230\u6c92\u95dc\u4fc2\uff0c\u9020\u6210\u4e58\u5ba2\u5c0d\u6e96\u6642\u642d\u6a5f\u6bd4\u8f03\u4e0d\u5728\u4e4e\uff0c\u96a8\u5fc3\u6240\u6b32\u7684\u7d50\u679c\u5c31\u662f\u822a\u7a7a\u516c\u53f8\u8667\u640d\u7a7a\u4f4d\u30021961\u5e74\u6c11\u7528\u822a\u7a7a\u59d4\u54e1\u6703(Civil Aeronautics 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- News for Chinese \uff0d \u820a\u91d1\u5c71\u7063\u5340No.1\u514d\u8cbb\u83ef\u4eba\u793e\u5340\u5831\u7d19","description":"\u6709\u4e00\u7a2e\u60c5\u7bc0\u5728\u96fb\u5f71\u4e2d\u5e38\u898b\uff0c\u4f54\u9818\u8ecd\u628a\u7121\u8f9c\u6751\u6c11\u96c6\u4e2d\u8d77\u4f86\uff0c\u559d\u4ee4\u4ea4\u51fa\u56db\u540d\u5978\u7d30\uff0c\u5426\u5247\u5c31\u8981\u5f9e\u9019\u4e9b\u88ab\u63a7\u5236\u7684\u6751\u6c11\u4e2d\u96a8\u6a5f\u6311\u51fa\u56db\u4eba\u4f86\u69cd\u6583\u30024\u67089\u65e5\u5f9e\u829d\u52a0\u54e5\u98db\u5f80\u8def\u6613\u65af\u7dad\u723e\u5e02(Louisville)\u7684\u806f\u822a3411\u73ed\u6a5f(United Airlines United Express Flight 3411)\u516b\u5341\u540d\u4e58\u5ba2\uff0c\u9762\u81e8\u822a\u7a7a\u516c\u53f8\u9a30\u6a5f\u4f4d\u7d66\u54e1\u5de5\u7684\u57f7\u300c\u5211\u300d\u904e\u7a0b\uff0c\u8ddf\u9019\u6a23\u7684\u96fb\u5f71\u60c5\u7bc0\u597d\u50cf\u597d\u50cf\uff01 \u90a3\u4e00\u73ed\u9031\u65e5\u508d\u665a\u8d77\u98db\u7684\u98db\u6a5f\uff0c\u6191\u5e38\u7406\u90fd\u77e5\u9053\u4e00\u5b9a\u6703\u5ba2\u6eff\uff0c\u64da\u4e00\u4e9b\u4e58\u5ba2\u8868\u793a\uff0c\u5831\u5230\u6642\u662f\u6709\u88ab\u544a\u77e5\u6a5f\u4f4d\u300c\u8d85\u8a02\u300d(Overbooking)\uff0c\u4f46\u537b\u4f9d\u7136\u9806\u5229\u5b8c\u6210\u624b\u7e8c\u767b\u6a5f\u3002\u6c92\u60f3\u5230\u5728\u6a5f\u8259\u5167\u88ab\u6a5f\u7d44\u54e1\u5ee3\u64ad\u8aaa\uff0c\u56e0\u70ba\u6709\u56db\u540d\u806f\u822a\u54e1\u5de5\u8981\u642d\u90a3\u73ed\u6a5f\uff0c\u6240\u4ee5\u5fc5\u9808\u8acb\u56db\u540d\u4e58\u5ba2\u4e0b\u6a5f\uff0c\u65bc\u662f\u958b\u59cb\u558a\u50f9\u517c\u5a01\u8105\uff0c\u8aaa\u82e5\u6c92\u6709\u4eba\u81ea\u9858\u4e0b\u6a5f\u5c31\u4e00\u76f4\u4e0d\u98db\uff0c\u88dc\u511f\u50f9\u78bc\u5f9e\u56db\u767e\u5143\u6298\u50f9\u5238\u558a\u5230\u516b\u767e(\u806f\u822a\u5b98\u65b9\u8aaa\u6cd5\u662f\u5230\u4e00\u5343)\uff0c\u4f46\u4ecd\u6c92\u6709\u4eba\u9858\u610f\u4e0b\u9019\u9ec3\u91d1\u6642\u6bb5\u73ed\u6a5f\uff0c\u63a5\u4e0b\u4f86\u5c31\u662f\u806f\u822a\u958b\u59cb\u4ed6\u5011\u6240\u5ba3\u7a31\u7684\u300c\u96a8\u6a5f\u300d\u6311\u9078\uff0c\u4e00\u5c0d\u60c5\u4fb6\u88ab\u6311\u4e2d\uff0c\u96d6\u61a4\u6068\u4f46\u53ea\u6709\u7121\u5948\u4e0b\u6a5f\u3002\u63a5\u8457\u6311\u5230\u4e00\u4f4d\u81ea\u7a31\u5fc5\u9808\u8d95\u56de\u53bb\u770b\u75c5\u60a3\u7684\u91ab\u751f\uff0c\u5805\u62d2\u8b93\u4f4d\u7d66\u806f\u822a\u54e1\u5de5\uff0c\u56e0\u6b64\u96d9\u65b9\u9b27\u50f5\u3002\u4e5f\u8a31\u7d93\u904e\u591a\u6b21\u6e9d\u901a\u4e0d\u6210\u5427\uff0c\u806f\u822a\u627e\u4f86\u4e86\u822a\u8b66\u8655\u7406\uff0c\u800c\u822a\u8b66\u4e5f\u6216\u8a31\u6709\u5148\u597d\u597d\u8ac7\u5427\uff0c\u4f46\u4e0d\u7ba1\u600e\u6a23\uff0c\u7d50\u679c\u5c31\u662f\u8f5f\u52d5\u5168\u4e16\u754c\u7684\u8996\u983b\u5167\u5bb9\uff0c\u9019\u4f4d\u4ed8\u9322\u8cb7\u6a5f\u4f4d\u7684\u91ab\u751f\uff0c\u56e0\u806f\u822a\u8981\u8f09\u81ea\u5df1\u4eba\u800c\u6ffa\u8840\u88ab\u62d6\u4e0b\u98db\u6a5f\u3002 \u806f\u822a\u5c0d\u9019\u8d77\u4e8b\u4ef6\u7684\u8072\u660e\u662f\u8aaa\u300c\u70ba\u8d85\u8a02\u5ea7\u4f4d\u60c5\u5f62\u611f\u5230\u62b1\u6b49\u300d\uff0c\u806f\u822a\u6bcd\u516c\u53f8\u9996\u5e2d\u57f7\u884c\u9577Oscar Munoz\u7b2c\u4e00\u6642\u9593\u5728\u63a8\u7279\u4e0a\u767c\u8868\u8072\u660e\u8aaa\uff1a\u300c\u6211\u5c0d\u5fc5\u9808\u91cd\u65b0\u5b89\u7f6e\u9019\u4e9b\u4e58\u5ba2\u611f\u5230\u62b1\u6b49\u3002\u300d\u4f46\u4e4b\u5f8c\u5728\u633a\u54e1\u5de5\u7684\u4fe1\u4e2d\u5beb\u9053\uff1a\u300c\u6211\u8981\u8b9a\u63da\u4f60\u5011\u7e7c\u7e8c\u524d\u884c\u53ca\u8d85\u8d8a\uff0c\u4e26\u78ba\u4fdd\u6211\u5011\u98db\u5f97\u6709\u7406\u3002\u300d\u5167\u5bb9\u9084\u4f9d\u806f\u822a\u6a5f\u7d44\u54e1\u7684\u5831\u544a\u7a31\u90a3\u540d\u6ffa\u8840\u4e58\u5ba2\u5177\u300c\u7834\u58de\u6027\u548c\u597d\u9b25\u300d(disruptive and belligerent)\u3002 \u57fa\u672c\u4e0a\uff0c\u806f\u822a\u7684\u672a\u4f86\u5927\u6982\u5df2\u88ab\u66dd\u5149\u8996\u983b\u6c7a\u5b9a\u4e86\uff0c\u800c\u9019\u4f4d\u57f7\u884c\u9577\u7684\u8a00\u8ad6\u5247\u662f\u8b93\u8a72\u516c\u53f8\u6b7b\u5f97\u66f4\u5feb\u3002\u4e00\u5929\u4e4b\u5167\uff0c\u8996\u983b\u9ede\u95b1\u5c31\u7834\u5343\u842c\uff0c\u65b0\u6d6a\u5fae\u535a\u7684\u65b0\u805e\u66f4\u7834\u5104\uff0c\u7dad\u57fa\u767e\u79d1\u5df2\u6709\u689d\u76ee\u4e0a\u67b6\u3002\u9802\u5c16\u7684\u5371\u6a5f\u8655\u7406\u5c08\u5bb6\uff0cReputation Management Consultants\u9996\u5e2d\u57f7\u884c\u9577Eric Schiffer\u8aaa\uff1a\u300c\u9019\u662f\u4e00\u5834\u5f62\u8c61\u7684\u53f2\u8a69\u7d1a\u5927\u6557\u4ed7\uff0c\u5728\u806f\u822a\uff0c\u4ed6\u5011\u7684CEO\u986f\u7136\u5c0d\u8655\u7406\u516c\u773e\u548c\u5ba2\u6236\u7121\u80fd\u5230\u6975\u9ede\uff0c\u4ed6\u5011\u6b63\u5728\u9032\u884c\u54c1\u724c\u7a2e\u65cf\u5c60\u6bba(brand genocide)\u3002\u4e00\u500b\u66fe\u53d7\u4fe1\u8cf4\u548c\u611b\u6234\u7684\u54c1\u724c\uff0c\u73fe\u5728\u537b\u8b93\u4eba\u4e00\u807d\u5230\u4ed6\u5011\u7684\u540d\u5b57\uff0c\u5c31\u6bdb\u9aa8\u609a\u7136\u8d77\u4f86\u3002\u300d \u80fd\u4e0d\u6bdb\u9aa8\u609a\u7136\u55ce\uff1f\u5149\u807d\u5230\u516c\u53f8\u53ea\u5c0d\u300c\u8d85\u8a02\u300d\u8207\u300c\u91cd\u65b0\u5b89\u7f6e\u300d\u9053\u6b49\uff0c\u5c31\u89ba\u5f97\u9019\u5bb6\u516c\u53f8\u6709\u5920\u51b7\u8840\u4e86\uff0c\u66f4\u5225\u8aaa\u60f3\u5230\u4e58\u5ba2\u88ab\u6ffa\u8840\u62d6\u51fa\u7684\u756b\u9762\uff0c\u5750\u5728\u90a3\u4f4d\u4e58\u5ba2\u65c1\u7684Jade Kelley\u8aaa\uff1a\u300c\u9019\u592a\u53ef\u6015\u4e86\uff01\u6211\u6628\u665a\u5931\u7720\uff0c\u53ea\u8981\u4e00\u807d\u5230\u8996\u983b\u5167\u7684\u6158\u53eb\u8072\uff0c\u5c31\u6e3e\u8eab\u986b\u6296\u8d77\u4f86\u3002\u300d\u5982\u540c\u9047\u4e0a\u7d81\u532a\u7684\u63cf\u8ff0\uff0c\u5168\u6c11\u9677\u5165\u806f\u822a\u7d81\u7968\u6050\u614c\u4e2d\u3002 \u96d6\u7136\u806f\u822a\u4e0d\u53ef\u539f\u8ad2\u7684\u884c\u70ba\u662f\u56e0\u8a72\u516c\u53f8\u54e1\u5de5\u8981\u642d\u6a5f\uff0c\u4fbf\u5f37\u884c\u5f9e\u5df2\u5750\u5230\u6a5f\u8259\u4f4d\u5b50\u4e0a\u7684\u4e58\u5ba2\u62c9\u4eba\u8b93\u4f4d\uff0c\u4f46\u9053\u6b49\u7684\u5167\u5bb9\uff0c\u5f9e\u4e0a\u5230\u4e0b\u90fd\u53ea\u91dd\u5c0d\u300c\u8d85\u8a02\u300d\u9019\u516c\u53f8\u725f\u5229\u884c\u70ba\uff0c\u597d\u50cf\u98db\u6a5f\u4e0a\u6ffa\u8840\u8207\u4ed6\u5011\u7121\u95dc\u3002\u4e0d\u904e\u4e5f\u56e0\u70ba\u4ed6\u5011\u4e0d\u65b7\u8aaa\u300c\u8d85\u8a02\u300d\uff0c\u8b93\u5168\u4e16\u754c\u7684\u4e58\u5ba2\u7a81\u7136\u9577\u4e86\u77e5\u8b58\uff0c\u4e5f\u591a\u4e86\u7591\u60d1\u3002 \u806f\u90a6\u4ea4\u901a\u90e8\u7d66\u6d88\u8cbb\u8005\u642d\u6a5f\u6307\u5357\u7684\u98db\u884c\u6b0a\u5229(Fly Rights)\u5c31\u6709\u8d85\u8a02\u8aaa\u660e\uff0c\u7a31\u90a3\u4e26\u4e0d\u9055\u6cd5\uff0c\u4e14\u591a\u6578\u822a\u7a7a\u516c\u53f8\u90fd\u6703\u7d66\u4ed6\u5011\u7684\u5b9a\u671f\u822a\u73ed\u505a\u67d0\u7a2e\u7a0b\u5ea6\u7684\u8d85\u8a02\uff0c\u4ee5\u5f4c\u88dc\u4e58\u5ba2\u300c\u672a\u5831\u5230\u300d(no-show)\u7684\u640d\u5931\u30021950\u5e74\u4ee3\u672b\uff0c\u5f88\u591a\u822a\u7a7a\u516c\u53f8\u5c31\u958b\u59cb\u64cd\u4f5c\u8d85\u8a02\uff0c\u6216\u8a31\u662f\u56e0\u70ba\u7576\u6642\u7684\u822a\u7a7a\u516c\u53f8\u771f\u7684\u6703\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\uff0c\u8ce3\u7684\u6a5f\u7968\u7968\u671f\u9577\u3001\u66f4\u6539\u4e0d\u6536\u8cbb\u3001\u672a\u5831\u5230\u6c92\u95dc\u4fc2\uff0c\u9020\u6210\u4e58\u5ba2\u5c0d\u6e96\u6642\u642d\u6a5f\u6bd4\u8f03\u4e0d\u5728\u4e4e\uff0c\u96a8\u5fc3\u6240\u6b32\u7684\u7d50\u679c\u5c31\u662f\u822a\u7a7a\u516c\u53f8\u8667\u640d\u7a7a\u4f4d\u30021961\u5e74\u6c11\u7528\u822a\u7a7a\u59d4\u54e1\u6703(Civil Aeronautics 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genocide)\u3002\u4e00\u500b\u66fe\u53d7\u4fe1\u8cf4\u548c\u611b\u6234\u7684\u54c1\u724c\uff0c\u73fe\u5728\u537b\u8b93\u4eba\u4e00\u807d\u5230\u4ed6\u5011\u7684\u540d\u5b57\uff0c\u5c31\u6bdb\u9aa8\u609a\u7136\u8d77\u4f86\u3002\u300d \u80fd\u4e0d\u6bdb\u9aa8\u609a\u7136\u55ce\uff1f\u5149\u807d\u5230\u516c\u53f8\u53ea\u5c0d\u300c\u8d85\u8a02\u300d\u8207\u300c\u91cd\u65b0\u5b89\u7f6e\u300d\u9053\u6b49\uff0c\u5c31\u89ba\u5f97\u9019\u5bb6\u516c\u53f8\u6709\u5920\u51b7\u8840\u4e86\uff0c\u66f4\u5225\u8aaa\u60f3\u5230\u4e58\u5ba2\u88ab\u6ffa\u8840\u62d6\u51fa\u7684\u756b\u9762\uff0c\u5750\u5728\u90a3\u4f4d\u4e58\u5ba2\u65c1\u7684Jade Kelley\u8aaa\uff1a\u300c\u9019\u592a\u53ef\u6015\u4e86\uff01\u6211\u6628\u665a\u5931\u7720\uff0c\u53ea\u8981\u4e00\u807d\u5230\u8996\u983b\u5167\u7684\u6158\u53eb\u8072\uff0c\u5c31\u6e3e\u8eab\u986b\u6296\u8d77\u4f86\u3002\u300d\u5982\u540c\u9047\u4e0a\u7d81\u532a\u7684\u63cf\u8ff0\uff0c\u5168\u6c11\u9677\u5165\u806f\u822a\u7d81\u7968\u6050\u614c\u4e2d\u3002 \u96d6\u7136\u806f\u822a\u4e0d\u53ef\u539f\u8ad2\u7684\u884c\u70ba\u662f\u56e0\u8a72\u516c\u53f8\u54e1\u5de5\u8981\u642d\u6a5f\uff0c\u4fbf\u5f37\u884c\u5f9e\u5df2\u5750\u5230\u6a5f\u8259\u4f4d\u5b50\u4e0a\u7684\u4e58\u5ba2\u62c9\u4eba\u8b93\u4f4d\uff0c\u4f46\u9053\u6b49\u7684\u5167\u5bb9\uff0c\u5f9e\u4e0a\u5230\u4e0b\u90fd\u53ea\u91dd\u5c0d\u300c\u8d85\u8a02\u300d\u9019\u516c\u53f8\u725f\u5229\u884c\u70ba\uff0c\u597d\u50cf\u98db\u6a5f\u4e0a\u6ffa\u8840\u8207\u4ed6\u5011\u7121\u95dc\u3002\u4e0d\u904e\u4e5f\u56e0\u70ba\u4ed6\u5011\u4e0d\u65b7\u8aaa\u300c\u8d85\u8a02\u300d\uff0c\u8b93\u5168\u4e16\u754c\u7684\u4e58\u5ba2\u7a81\u7136\u9577\u4e86\u77e5\u8b58\uff0c\u4e5f\u591a\u4e86\u7591\u60d1\u3002 \u806f\u90a6\u4ea4\u901a\u90e8\u7d66\u6d88\u8cbb\u8005\u642d\u6a5f\u6307\u5357\u7684\u98db\u884c\u6b0a\u5229(Fly Rights)\u5c31\u6709\u8d85\u8a02\u8aaa\u660e\uff0c\u7a31\u90a3\u4e26\u4e0d\u9055\u6cd5\uff0c\u4e14\u591a\u6578\u822a\u7a7a\u516c\u53f8\u90fd\u6703\u7d66\u4ed6\u5011\u7684\u5b9a\u671f\u822a\u73ed\u505a\u67d0\u7a2e\u7a0b\u5ea6\u7684\u8d85\u8a02\uff0c\u4ee5\u5f4c\u88dc\u4e58\u5ba2\u300c\u672a\u5831\u5230\u300d(no-show)\u7684\u640d\u5931\u30021950\u5e74\u4ee3\u672b\uff0c\u5f88\u591a\u822a\u7a7a\u516c\u53f8\u5c31\u958b\u59cb\u64cd\u4f5c\u8d85\u8a02\uff0c\u6216\u8a31\u662f\u56e0\u70ba\u7576\u6642\u7684\u822a\u7a7a\u516c\u53f8\u771f\u7684\u6703\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\uff0c\u8ce3\u7684\u6a5f\u7968\u7968\u671f\u9577\u3001\u66f4\u6539\u4e0d\u6536\u8cbb\u3001\u672a\u5831\u5230\u6c92\u95dc\u4fc2\uff0c\u9020\u6210\u4e58\u5ba2\u5c0d\u6e96\u6642\u642d\u6a5f\u6bd4\u8f03\u4e0d\u5728\u4e4e\uff0c\u96a8\u5fc3\u6240\u6b32\u7684\u7d50\u679c\u5c31\u662f\u822a\u7a7a\u516c\u53f8\u8667\u640d\u7a7a\u4f4d\u30021961\u5e74\u6c11\u7528\u822a\u7a7a\u59d4\u54e1\u6703(Civil Aeronautics Board)\u7d71\u8a08\uff0c\u5168\u7f8e12\u5bb6\u4e3b\u8981\u822a\u7a7a\u516c\u53f8\u7684\u4e58\u5ba2\uff0c\u6709\u9ad8\u9054\u5341\u5206\u4e4b\u4e00\u7684\u672a\u5831\u5230\u7387\u3002\u4f46\u73fe\u5728\u7684\u822a\u7a7a\u516c\u53f8\u8d8a\u4f86\u8d8a\u56b4\uff0c\u6536\u8cbb\u8d8a\u4f86\u8d8a\u82db\u523b\uff0c\u672a\u5831\u5230\u6703\u6709\u7f70\u6b3e\u3001\u66f4\u6539\u8981\u6536\u8cbb\uff0c\u800c\u4e14\u5f80\u5f80\u9019\u5169\u7b46\u9322\u53ef\u80fd\u90fd\u6bd4\u518d\u8cb7\u5f35\u6a5f\u7968\u8cb4\uff0c\u53c8\u96a8\u8457\u7279\u50f9\u9650\u671f\u7968\u666e\u53ca\uff0c\u65e9\u5df2\u5f88\u5c11\u6709\u9577\u671f\u7968\u8b93\u4e58\u5ba2\u6539\u4f86\u6539\u53bb\uff0c\u4e5f\u76f8\u4fe1\u6c92\u6709\u4eba\u6703\u8cb7\u5f35\u6a5f\u7968\u5728\u4e00\u5e74\u4e2d\u611b\u642d\u4e0d\u642d\u7684\uff0c\u6240\u4ee5\u4ea4\u901a\u90e8\u4fdd\u8b77\u822a\u7a7a\u516c\u53f8\u7684\u8d85\u8a02\u689d\u6b3e\u662f\u5426\u9084\u6709\u5b58\u5728\u5fc5\u8981\uff0c\u6216\u8005\u662f\u5426\u8981\u4fee\u6539\u6210\u66f4\u7b26\u5408\u822a\u7a7a\u5ba2\u904b\u73fe\u6cc1\uff0c\u4e0d\u5149\u662f\u7d66\u9322\u5c31\u60f3\u6253\u767c\u4e58\u5ba2\u7684\u96d9\u65b9\u6b0a\u76ca\u4fdd\u969c\u689d\u6b3e\uff0c\u90fd\u5f88\u503c\u5f97\u7814\u7a76\u3002 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\u4f9d\u73fe\u5728\u822a\u7a7a\u516c\u53f8\u8d85\u8a02\u5373\u8d85\u8cfa\u7684\u5be6\u6cc1\uff0c\u518d\u5141\u8a31\u4ed6\u5011\u9019\u9ebc\u505a\u662f\u76e3\u7ba1\u5931\u8077\uff0c\u4ed6\u5011\u518d\u7e7c\u7e8c\u505a\u662f\u6c92\u5546\u5fb7\uff0c\u5750\u5230\u6a5f\u8259\u4f4d\u5b50\u4e0a\u9084\u628a\u4e58\u5ba2\u62c9\u51fa\u53bb\u662f\u6c92\u4eba\u6027\u3002\u6709\u592a\u591a\u5373\u4f7f\u4e0d\u6109\u5feb\uff0c\u4f46\u81f3\u5c11\u548c\u5e73\u7684\u624b\u6bb5\u53ef\u4ee5\u4f7f\u7528\uff0c\u806f\u822a\u537b\u504f\u504f\u641e\u6210\u300c\u884c\u5211\u300d\u4e58\u5ba2\uff0c\u6240\u4ee5\u6b64\u6b21\u4e8b\u4ef6\u5e7e\u4e4e\u53ef\u9810\u898b\uff0c\u806f\u822a\u8981\u5f9e\u524d\u4e09\u5927\u5bf6\u5ea7\u6389\u4e0b\u4f86\u4e86\u3002 \u8a18\u8005 \/ Pegasus J. Juan","og:url":"https:\/\/newsforchinese.com\/v3\/2017\/04\/17\/%e6%90%ad%e6%a9%9f%e6%90%ad%e5%88%b0%e8%a2%ab%e8%88%aa%e7%a9%ba%e5%85%ac%e5%8f%b8%e7%8e%a9%e4%bf%84%e7%be%85%e6%96%af%e8%bc%aa%e7%9b%a4\/","og:image":"https:\/\/newsforchinese.com\/v3\/wp-content\/uploads\/2017\/04\/asian-doc-united-flight-759.jpg","og:image:secure_url":"https:\/\/newsforchinese.com\/v3\/wp-content\/uploads\/2017\/04\/asian-doc-united-flight-759.jpg","og:image:width":600,"og:image:height":400,"article:published_time":"2017-04-17T14:03:48+00:00","article:modified_time":"2017-04-17T14:03:48+00:00","twitter:card":"summary_large_image","twitter:title":"\u642d\u6a5f\u642d\u5230\u88ab\u822a\u7a7a\u516c\u53f8\u73a9\u4fc4\u7f85\u65af\u8f2a\u76e4 - News for Chinese \uff0d \u820a\u91d1\u5c71\u7063\u5340No.1\u514d\u8cbb\u83ef\u4eba\u793e\u5340\u5831\u7d19","twitter:description":"\u6709\u4e00\u7a2e\u60c5\u7bc0\u5728\u96fb\u5f71\u4e2d\u5e38\u898b\uff0c\u4f54\u9818\u8ecd\u628a\u7121\u8f9c\u6751\u6c11\u96c6\u4e2d\u8d77\u4f86\uff0c\u559d\u4ee4\u4ea4\u51fa\u56db\u540d\u5978\u7d30\uff0c\u5426\u5247\u5c31\u8981\u5f9e\u9019\u4e9b\u88ab\u63a7\u5236\u7684\u6751\u6c11\u4e2d\u96a8\u6a5f\u6311\u51fa\u56db\u4eba\u4f86\u69cd\u6583\u30024\u67089\u65e5\u5f9e\u829d\u52a0\u54e5\u98db\u5f80\u8def\u6613\u65af\u7dad\u723e\u5e02(Louisville)\u7684\u806f\u822a3411\u73ed\u6a5f(United Airlines United Express Flight 3411)\u516b\u5341\u540d\u4e58\u5ba2\uff0c\u9762\u81e8\u822a\u7a7a\u516c\u53f8\u9a30\u6a5f\u4f4d\u7d66\u54e1\u5de5\u7684\u57f7\u300c\u5211\u300d\u904e\u7a0b\uff0c\u8ddf\u9019\u6a23\u7684\u96fb\u5f71\u60c5\u7bc0\u597d\u50cf\u597d\u50cf\uff01 \u90a3\u4e00\u73ed\u9031\u65e5\u508d\u665a\u8d77\u98db\u7684\u98db\u6a5f\uff0c\u6191\u5e38\u7406\u90fd\u77e5\u9053\u4e00\u5b9a\u6703\u5ba2\u6eff\uff0c\u64da\u4e00\u4e9b\u4e58\u5ba2\u8868\u793a\uff0c\u5831\u5230\u6642\u662f\u6709\u88ab\u544a\u77e5\u6a5f\u4f4d\u300c\u8d85\u8a02\u300d(Overbooking)\uff0c\u4f46\u537b\u4f9d\u7136\u9806\u5229\u5b8c\u6210\u624b\u7e8c\u767b\u6a5f\u3002\u6c92\u60f3\u5230\u5728\u6a5f\u8259\u5167\u88ab\u6a5f\u7d44\u54e1\u5ee3\u64ad\u8aaa\uff0c\u56e0\u70ba\u6709\u56db\u540d\u806f\u822a\u54e1\u5de5\u8981\u642d\u90a3\u73ed\u6a5f\uff0c\u6240\u4ee5\u5fc5\u9808\u8acb\u56db\u540d\u4e58\u5ba2\u4e0b\u6a5f\uff0c\u65bc\u662f\u958b\u59cb\u558a\u50f9\u517c\u5a01\u8105\uff0c\u8aaa\u82e5\u6c92\u6709\u4eba\u81ea\u9858\u4e0b\u6a5f\u5c31\u4e00\u76f4\u4e0d\u98db\uff0c\u88dc\u511f\u50f9\u78bc\u5f9e\u56db\u767e\u5143\u6298\u50f9\u5238\u558a\u5230\u516b\u767e(\u806f\u822a\u5b98\u65b9\u8aaa\u6cd5\u662f\u5230\u4e00\u5343)\uff0c\u4f46\u4ecd\u6c92\u6709\u4eba\u9858\u610f\u4e0b\u9019\u9ec3\u91d1\u6642\u6bb5\u73ed\u6a5f\uff0c\u63a5\u4e0b\u4f86\u5c31\u662f\u806f\u822a\u958b\u59cb\u4ed6\u5011\u6240\u5ba3\u7a31\u7684\u300c\u96a8\u6a5f\u300d\u6311\u9078\uff0c\u4e00\u5c0d\u60c5\u4fb6\u88ab\u6311\u4e2d\uff0c\u96d6\u61a4\u6068\u4f46\u53ea\u6709\u7121\u5948\u4e0b\u6a5f\u3002\u63a5\u8457\u6311\u5230\u4e00\u4f4d\u81ea\u7a31\u5fc5\u9808\u8d95\u56de\u53bb\u770b\u75c5\u60a3\u7684\u91ab\u751f\uff0c\u5805\u62d2\u8b93\u4f4d\u7d66\u806f\u822a\u54e1\u5de5\uff0c\u56e0\u6b64\u96d9\u65b9\u9b27\u50f5\u3002\u4e5f\u8a31\u7d93\u904e\u591a\u6b21\u6e9d\u901a\u4e0d\u6210\u5427\uff0c\u806f\u822a\u627e\u4f86\u4e86\u822a\u8b66\u8655\u7406\uff0c\u800c\u822a\u8b66\u4e5f\u6216\u8a31\u6709\u5148\u597d\u597d\u8ac7\u5427\uff0c\u4f46\u4e0d\u7ba1\u600e\u6a23\uff0c\u7d50\u679c\u5c31\u662f\u8f5f\u52d5\u5168\u4e16\u754c\u7684\u8996\u983b\u5167\u5bb9\uff0c\u9019\u4f4d\u4ed8\u9322\u8cb7\u6a5f\u4f4d\u7684\u91ab\u751f\uff0c\u56e0\u806f\u822a\u8981\u8f09\u81ea\u5df1\u4eba\u800c\u6ffa\u8840\u88ab\u62d6\u4e0b\u98db\u6a5f\u3002 \u806f\u822a\u5c0d\u9019\u8d77\u4e8b\u4ef6\u7684\u8072\u660e\u662f\u8aaa\u300c\u70ba\u8d85\u8a02\u5ea7\u4f4d\u60c5\u5f62\u611f\u5230\u62b1\u6b49\u300d\uff0c\u806f\u822a\u6bcd\u516c\u53f8\u9996\u5e2d\u57f7\u884c\u9577Oscar Munoz\u7b2c\u4e00\u6642\u9593\u5728\u63a8\u7279\u4e0a\u767c\u8868\u8072\u660e\u8aaa\uff1a\u300c\u6211\u5c0d\u5fc5\u9808\u91cd\u65b0\u5b89\u7f6e\u9019\u4e9b\u4e58\u5ba2\u611f\u5230\u62b1\u6b49\u3002\u300d\u4f46\u4e4b\u5f8c\u5728\u633a\u54e1\u5de5\u7684\u4fe1\u4e2d\u5beb\u9053\uff1a\u300c\u6211\u8981\u8b9a\u63da\u4f60\u5011\u7e7c\u7e8c\u524d\u884c\u53ca\u8d85\u8d8a\uff0c\u4e26\u78ba\u4fdd\u6211\u5011\u98db\u5f97\u6709\u7406\u3002\u300d\u5167\u5bb9\u9084\u4f9d\u806f\u822a\u6a5f\u7d44\u54e1\u7684\u5831\u544a\u7a31\u90a3\u540d\u6ffa\u8840\u4e58\u5ba2\u5177\u300c\u7834\u58de\u6027\u548c\u597d\u9b25\u300d(disruptive and belligerent)\u3002 \u57fa\u672c\u4e0a\uff0c\u806f\u822a\u7684\u672a\u4f86\u5927\u6982\u5df2\u88ab\u66dd\u5149\u8996\u983b\u6c7a\u5b9a\u4e86\uff0c\u800c\u9019\u4f4d\u57f7\u884c\u9577\u7684\u8a00\u8ad6\u5247\u662f\u8b93\u8a72\u516c\u53f8\u6b7b\u5f97\u66f4\u5feb\u3002\u4e00\u5929\u4e4b\u5167\uff0c\u8996\u983b\u9ede\u95b1\u5c31\u7834\u5343\u842c\uff0c\u65b0\u6d6a\u5fae\u535a\u7684\u65b0\u805e\u66f4\u7834\u5104\uff0c\u7dad\u57fa\u767e\u79d1\u5df2\u6709\u689d\u76ee\u4e0a\u67b6\u3002\u9802\u5c16\u7684\u5371\u6a5f\u8655\u7406\u5c08\u5bb6\uff0cReputation Management Consultants\u9996\u5e2d\u57f7\u884c\u9577Eric Schiffer\u8aaa\uff1a\u300c\u9019\u662f\u4e00\u5834\u5f62\u8c61\u7684\u53f2\u8a69\u7d1a\u5927\u6557\u4ed7\uff0c\u5728\u806f\u822a\uff0c\u4ed6\u5011\u7684CEO\u986f\u7136\u5c0d\u8655\u7406\u516c\u773e\u548c\u5ba2\u6236\u7121\u80fd\u5230\u6975\u9ede\uff0c\u4ed6\u5011\u6b63\u5728\u9032\u884c\u54c1\u724c\u7a2e\u65cf\u5c60\u6bba(brand genocide)\u3002\u4e00\u500b\u66fe\u53d7\u4fe1\u8cf4\u548c\u611b\u6234\u7684\u54c1\u724c\uff0c\u73fe\u5728\u537b\u8b93\u4eba\u4e00\u807d\u5230\u4ed6\u5011\u7684\u540d\u5b57\uff0c\u5c31\u6bdb\u9aa8\u609a\u7136\u8d77\u4f86\u3002\u300d \u80fd\u4e0d\u6bdb\u9aa8\u609a\u7136\u55ce\uff1f\u5149\u807d\u5230\u516c\u53f8\u53ea\u5c0d\u300c\u8d85\u8a02\u300d\u8207\u300c\u91cd\u65b0\u5b89\u7f6e\u300d\u9053\u6b49\uff0c\u5c31\u89ba\u5f97\u9019\u5bb6\u516c\u53f8\u6709\u5920\u51b7\u8840\u4e86\uff0c\u66f4\u5225\u8aaa\u60f3\u5230\u4e58\u5ba2\u88ab\u6ffa\u8840\u62d6\u51fa\u7684\u756b\u9762\uff0c\u5750\u5728\u90a3\u4f4d\u4e58\u5ba2\u65c1\u7684Jade Kelley\u8aaa\uff1a\u300c\u9019\u592a\u53ef\u6015\u4e86\uff01\u6211\u6628\u665a\u5931\u7720\uff0c\u53ea\u8981\u4e00\u807d\u5230\u8996\u983b\u5167\u7684\u6158\u53eb\u8072\uff0c\u5c31\u6e3e\u8eab\u986b\u6296\u8d77\u4f86\u3002\u300d\u5982\u540c\u9047\u4e0a\u7d81\u532a\u7684\u63cf\u8ff0\uff0c\u5168\u6c11\u9677\u5165\u806f\u822a\u7d81\u7968\u6050\u614c\u4e2d\u3002 \u96d6\u7136\u806f\u822a\u4e0d\u53ef\u539f\u8ad2\u7684\u884c\u70ba\u662f\u56e0\u8a72\u516c\u53f8\u54e1\u5de5\u8981\u642d\u6a5f\uff0c\u4fbf\u5f37\u884c\u5f9e\u5df2\u5750\u5230\u6a5f\u8259\u4f4d\u5b50\u4e0a\u7684\u4e58\u5ba2\u62c9\u4eba\u8b93\u4f4d\uff0c\u4f46\u9053\u6b49\u7684\u5167\u5bb9\uff0c\u5f9e\u4e0a\u5230\u4e0b\u90fd\u53ea\u91dd\u5c0d\u300c\u8d85\u8a02\u300d\u9019\u516c\u53f8\u725f\u5229\u884c\u70ba\uff0c\u597d\u50cf\u98db\u6a5f\u4e0a\u6ffa\u8840\u8207\u4ed6\u5011\u7121\u95dc\u3002\u4e0d\u904e\u4e5f\u56e0\u70ba\u4ed6\u5011\u4e0d\u65b7\u8aaa\u300c\u8d85\u8a02\u300d\uff0c\u8b93\u5168\u4e16\u754c\u7684\u4e58\u5ba2\u7a81\u7136\u9577\u4e86\u77e5\u8b58\uff0c\u4e5f\u591a\u4e86\u7591\u60d1\u3002 \u806f\u90a6\u4ea4\u901a\u90e8\u7d66\u6d88\u8cbb\u8005\u642d\u6a5f\u6307\u5357\u7684\u98db\u884c\u6b0a\u5229(Fly Rights)\u5c31\u6709\u8d85\u8a02\u8aaa\u660e\uff0c\u7a31\u90a3\u4e26\u4e0d\u9055\u6cd5\uff0c\u4e14\u591a\u6578\u822a\u7a7a\u516c\u53f8\u90fd\u6703\u7d66\u4ed6\u5011\u7684\u5b9a\u671f\u822a\u73ed\u505a\u67d0\u7a2e\u7a0b\u5ea6\u7684\u8d85\u8a02\uff0c\u4ee5\u5f4c\u88dc\u4e58\u5ba2\u300c\u672a\u5831\u5230\u300d(no-show)\u7684\u640d\u5931\u30021950\u5e74\u4ee3\u672b\uff0c\u5f88\u591a\u822a\u7a7a\u516c\u53f8\u5c31\u958b\u59cb\u64cd\u4f5c\u8d85\u8a02\uff0c\u6216\u8a31\u662f\u56e0\u70ba\u7576\u6642\u7684\u822a\u7a7a\u516c\u53f8\u771f\u7684\u6703\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\uff0c\u8ce3\u7684\u6a5f\u7968\u7968\u671f\u9577\u3001\u66f4\u6539\u4e0d\u6536\u8cbb\u3001\u672a\u5831\u5230\u6c92\u95dc\u4fc2\uff0c\u9020\u6210\u4e58\u5ba2\u5c0d\u6e96\u6642\u642d\u6a5f\u6bd4\u8f03\u4e0d\u5728\u4e4e\uff0c\u96a8\u5fc3\u6240\u6b32\u7684\u7d50\u679c\u5c31\u662f\u822a\u7a7a\u516c\u53f8\u8667\u640d\u7a7a\u4f4d\u30021961\u5e74\u6c11\u7528\u822a\u7a7a\u59d4\u54e1\u6703(Civil Aeronautics Board)\u7d71\u8a08\uff0c\u5168\u7f8e12\u5bb6\u4e3b\u8981\u822a\u7a7a\u516c\u53f8\u7684\u4e58\u5ba2\uff0c\u6709\u9ad8\u9054\u5341\u5206\u4e4b\u4e00\u7684\u672a\u5831\u5230\u7387\u3002\u4f46\u73fe\u5728\u7684\u822a\u7a7a\u516c\u53f8\u8d8a\u4f86\u8d8a\u56b4\uff0c\u6536\u8cbb\u8d8a\u4f86\u8d8a\u82db\u523b\uff0c\u672a\u5831\u5230\u6703\u6709\u7f70\u6b3e\u3001\u66f4\u6539\u8981\u6536\u8cbb\uff0c\u800c\u4e14\u5f80\u5f80\u9019\u5169\u7b46\u9322\u53ef\u80fd\u90fd\u6bd4\u518d\u8cb7\u5f35\u6a5f\u7968\u8cb4\uff0c\u53c8\u96a8\u8457\u7279\u50f9\u9650\u671f\u7968\u666e\u53ca\uff0c\u65e9\u5df2\u5f88\u5c11\u6709\u9577\u671f\u7968\u8b93\u4e58\u5ba2\u6539\u4f86\u6539\u53bb\uff0c\u4e5f\u76f8\u4fe1\u6c92\u6709\u4eba\u6703\u8cb7\u5f35\u6a5f\u7968\u5728\u4e00\u5e74\u4e2d\u611b\u642d\u4e0d\u642d\u7684\uff0c\u6240\u4ee5\u4ea4\u901a\u90e8\u4fdd\u8b77\u822a\u7a7a\u516c\u53f8\u7684\u8d85\u8a02\u689d\u6b3e\u662f\u5426\u9084\u6709\u5b58\u5728\u5fc5\u8981\uff0c\u6216\u8005\u662f\u5426\u8981\u4fee\u6539\u6210\u66f4\u7b26\u5408\u822a\u7a7a\u5ba2\u904b\u73fe\u6cc1\uff0c\u4e0d\u5149\u662f\u7d66\u9322\u5c31\u60f3\u6253\u767c\u4e58\u5ba2\u7684\u96d9\u65b9\u6b0a\u76ca\u4fdd\u969c\u689d\u6b3e\uff0c\u90fd\u5f88\u503c\u5f97\u7814\u7a76\u3002 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2017","format":false,"excerpt":"\u57284\u67089\u65e5\u806f\u5408\u822a\u7a7a\u5f9eChicago\u98dbLouisville\u76843411\u73ed\u6a5f\u4e0a\uff0c\u4e00\u540d\u5df2\u5750\u5728\u6a5f\u8259\u4f4d\u5b50\u4e0a\u7684\u4e9e\u88d4\u4e58\u5ba2\uff0c\u56e0\u806f\u822a\u8981\u8f09\u5176\u56db\u540d\u54e1\u5de5\u800c\u8feb\u4ed6\u4e0b\u6a5f\u8b93\u4f4d\uff0c\u5f8c\u906d\u822a\u8b66\u4ee5\u66b4\u529b\u6d41\u8840\u65b9\u5f0f\u62d6\u4e0b\u6a5f\u7684\u8996\u983b\u66dd\u5149\u5f8c\uff0c\u5168\u7403\u8b41\u7136\uff0c\u8a72\u516c\u53f8\u80a1\u7968\u9031\u4e8c(4\/11)\u4e0a\u5348\u66b4\u8dcc\uff0c\u800c\u5176\u6bcd\u516c\u53f8\u57f7\u884c\u9577\u4e5f\u4f3c\u4e4e\u5230\u4e0b\u5348\u624d\u56de\u904e\u795e\u4f86\u60f3\u6cd5\u6b62\u8840\u3002\u806f\u822a\u57f7\u884c\u9577Oscar 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Dao\u7684\u5f8b\u5e2bThomas Demetrio\u5c0d\u8a18\u8005\u8868\u793a\uff0c\u4ed6\u5011\u4e26\u672a\u9810\u671f\u6703\u958b\u9664\u76f4\u63a5\u9020\u6210\u5371\u5bb3\u7684\u90a3\u4f4d\u8b66\u54e1\uff0c\u4f46\u958b\u9664\u4ed6\u4e5f\u662f\u80fd\u5f15\u8d77\u5171\u9cf4\u7684\u3002\u4ed6\u8aaa\uff1a\u300c\u958b\u9664\u4ed6\uff0c\u4e5f\u8a31\u53ef\u4ee5\u5c0d\u5168\u4e16\u754c\u7684\u822a\u8b66\u548c\u822a\u7a7a\u516c\u53f8\u4eba\u54e1\u767c\u51fa\u4e00\u500b\u660e\u78ba\u4fe1\u865f\uff0c\u4e0d\u5fc5\u8981\u7684\u66b4\u529b\u8655\u7406\u4e0d\u4e86\u4e58\u5ba2\u4e8b\u4ef6\u3002\u300d \u4f46\u4ed6\u4e5f\u5c0d\u6c11\u822a\u5c40\u9084\u6c92\u5b8c\u6210\u91cd\u65b0\u5be9\u8996\u653f\u7b56\u8207\u6d41\u7a0b\uff0c\u611f\u5230\u975e\u5e38\u9a5a\u8a1d\uff0c\u4ed6\u8aaa\uff1a\u300c\u9019\u611f\u89ba\u61c9\u8a72\u662f\u7b2c\u4e8c\u5929\u5c31\u8981\u5b8c\u6210\u7684\u4e8b\u3002\u300d","rel":"","context":"In &quot;\u5730\u65b9\u65b0\u805e&quot;","block_context":{"text":"\u5730\u65b9\u65b0\u805e","link":"https:\/\/newsforchinese.com\/v3\/category\/local\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/newsforchinese.com\/v3\/wp-content\/uploads\/2017\/04\/United-CEO-issues-apology.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/newsforchinese.com\/v3\/wp-content\/uploads\/2017\/04\/United-CEO-issues-apology.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/newsforchinese.com\/v3\/wp-content\/uploads\/2017\/04\/United-CEO-issues-apology.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":142938,"url":"https:\/\/newsforchinese.com\/v3\/2017\/08\/25\/%e4%bb%a5%e5%ae%a2%e7%82%ba%e5%b0%8a%e6%88%90%e9%9b%b2%e7%85%99%ef%bc%9f\/","url_meta":{"origin":136726,"position":2},"title":"\u4ee5\u5ba2\u70ba\u5c0a\u6210\u96f2\u7159\uff1f","author":"Raymond","date":"August 25, 2017","format":false,"excerpt":"\u81ea\u5f9e\u4eca\u5e74\u56db\u6708\u91ab\u751f\u88ab\u806f\u822a(United Airlines)\u5f37\u62d6\u4e0b\u6a5f\u4e8b\u4ef6\u5f8c\uff0c\u822a\u7a7a\u516c\u53f8\u8207\u4e58\u5ba2\u9593\u7684\u7dca\u5f35\u95dc\u4fc2\u4f3c\u4e4e\u5c31\u5728\u5347\u6eab\uff0c\u7576\u7136\u4e5f\u53ef\u80fd\u8001\u65e9\u5c31\u5347\u6eab\u4e86\uff0c\u53ea\u662f\u9019\u8d77\u8f5f\u52d5\u5168\u7403\u7684\u4e8b\u4ef6\u6380\u958b\u4e86\u9ad8\u6eab\u9ad8\u58d3\u934b\u84cb\u3002\u4e00\u4ef6\u4ef6\u9678\u7e8c\u7206\u6599\u51fa\u4f86\u7684\u885d\u7a81\uff0c\u8b93\u4eba\u4e0d\u7981\u61f7\u7591\u822a\u7a7a\u516c\u53f8\u6a19\u699c\u7684\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\u662f\u5426\u6210\u4e86\u96f2\u7159\uff0c\u4f46\u8fd1\u671f\u4e00\u500b\u65e5\u672c\u570b\u5167\u7dda\u73ed\u6a5f\u4e0a\u6545\u4e8b\uff0c\u7a81\u7136\u8b93\u9019\u7247\u96f2\u7159\u6709\u4e86\u5f69\u971e\u3002 \u00a0 \u4eca\u5e747\u670813\u65e5\u897f\u65e5\u672c\u65b0\u805e\u5831\u5c0e\u8aaa\uff0c\u4e00\u4f4d\u4f4f\u5728\u6a6b\u6d5c\u5e02\u7684\u7537\u5b50\uff0c\u5e36\u8457\u4ea1\u59bb\u9aa8\u7070\u5f9e\u6771\u4eac\u7fbd\u7530\u6a5f\u5834\u642d\u6a5f\u5f80\u4e5d\u5dde\uff0c\u8981\u9001\u56de\u6545\u9109\u4f50\u8cc0\u7e23\u5510\u6d25\u5e02\u7684\u4f5b\u5bfa\u5b89\u7f6e\uff0c\u767b\u6a5f\u524d\uff0c\u66fe\u7279\u5730\u8a62\u554f\u6ac3\u53f0\u5730\u52e4\u662f\u5426\u53ef\u628a\u9aa8\u7070\u7f48\u96a8\u8eab\u5e36\u9032\u6a5f\u8259\uff0c\u7372\u5f97\u8a31\u53ef\u3002\u7537\u5b50\u5750\u9032\u6a5f\u8259\u81ea\u5df1\u7684\u4f4d\u5b50\u5f8c\uff0c\u4fbf\u5c07\u9aa8\u7070\u7f48\u653e\u5230\u982d\u9802\u7684\u7f6e\u7269\u6ac3\u4e2d\uff0c\u4f46\u904e\u4e86\u4e00\u6703\u5152\uff0c\u4e00\u4f4d\u7a7a\u670d\u54e1\u4f86\u5230\u4ed6\u8eab\u908a\u5c0d\u4ed6\u8aaa\uff1a\u300c\u60a8\u65c1\u908a\u7684\u5ea7\u4f4d\u662f\u7a7a\u7684\uff0c\u8981\u4e0d\u8981\u8acb\u60a8\u7684\u8001\u4f34\u4e0b\u4f86\u5750\u5728\u60a8\u8eab\u908a\u5462\uff1f\u300d\u63a5\u8457\u7a7a\u670d\u54e1\u5e6b\u7537\u5b50\u628a\u9aa8\u7070\u7f48\u5b89\u7f6e\u5728\u5176\u65c1\u5ea7\u4f4d\uff0c\u4e26\u70ba\u5b83\u7e6b\u4e0a\u5b89\u5168\u5e36\uff0c\u9084\u70ba\u5b83\u9001\u4f86\u4e00\u4efd\u98f2\u6599\u8207\u9ede\u5fc3\uff0c\u7537\u5b50\u4e8b\u5f8c\u611f\u52d5\u5730\u56de\u61b6\u9053\uff1a\u300c\u9019\u771f\u662f\u4e00\u8d9f\u975e\u5e38\u68d2\u7684\u5169\u4eba\u6700\u5f8c\u300e\u65c5\u884c\u300f\u3002\u300d \u00a0 \u806f\u90a6\u4ea4\u901a\u90e8\u516d\u6708\u4e2d\u516c\u5e03\u7684\u300a\u822a\u7a7a\u65c5\u5ba2\u5831\u544a\u300b(Air Travel Consumer Report)\u6307\u51fa\uff0c\u4ea4\u901a\u90e8\u65bc\u56db\u6708\u63a5\u5230\u4e861,909\u4ef6\u65c5\u5ba2\u6295\u8a34\u822a\u7a7a\u516c\u53f8\u7684\u6848\u5b50\uff0c\u8207\u53bb\u5e74\u540c\u671f\u76841,123\u4ef6\u76f8\u6bd4\u589e\u52a0\u4e03\u6210\uff0c\u8207\u4e09\u6708\u76841,132\u4ef6\u76f8\u6bd4\u4e5f\u66b4\u589e68.6%\u3002\u5728\u9019\u985e\u4f3c\u6eff\u610f\u5ea6\u7684\u7d71\u8a08\u5831\u544a\u4e2d\uff0c\u6295\u8a34\u7684\u5167\u5bb9\u5206\u70ba\u822a\u73ed\u554f\u984c\u3001\u8d85\u8ce3\u3001\u8cbb\u7528\u7b49\u5341\u4e8c\u500b\u7d30\u9805\uff0c\u6709\u4e9b\u5c6c\u65bc\u516c\u53f8\u653f\u7b56\u5982\u4e0a\u8ff0\u4e09\u9ede\u7b49\uff0c\u6709\u7684\u5c31\u8207\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\u76f8\u95dc\u4e86\uff0c\u5982\u5ba2\u6236\u670d\u52d9\u3001\u8a02\u4f4d\\\u7968\u52d9\\\u767b\u6a5f\u3001\u6b67\u8996\u7b49\u3002\u7562\u7adf\u7f8e\u570b\u822a\u7a7a\u696d\u9084\u662f\u570b\u5167\u53ca\u5168\u7403\u8001\u5927\uff0c\u6240\u4ee5\u56db\u6708\u4efd\u4fbf\u67091,430\u4ef6\u6295\u8a34\u662f\u91dd\u5c0d\u7f8e\u570b\u7684\u822a\u7a7a\u516c\u53f8\uff0c\u5916\u570b\u7684\u50c5\u6709447\u4ef6\u3002 \u00a0 \u5f9e\u6295\u8a34\u5167\u5bb9\u5206\uff0c\u822a\u73ed\u554f\u984c\u9084\u662f\u6700\u5927\u5b97\uff0c\u7e3d\u5171\u6709753\u4ef6\uff0c\u5176\u6b21\u662f\u884c\u674e\u3001\u8a02\u4f4d\\\u7968\u52d9\\\u767b\u6a5f\u3001\u5ba2\u6236\u670d\u52d9\uff0c\u5728\u8a31\u591a\u9b27\u4e0a\u65b0\u805e\u7684\u4e58\u5ba2\u8207\u822a\u7a7a\u516c\u53f8\u885d\u7a81\u4e2d\uff0c\u767b\u6a5f\u8207\u5ba2\u670d\u4e00\u76f4\u662f\u7126\u9ede\uff0c\u4ea4\u901a\u90e8\u9019\u88e1\u7684\u767b\u6a5f\u662f\u5c07\u8d85\u8ce3\u6392\u9664\uff0c\u6240\u4ee5\u4e5f\u53ef\u6b78\u985e\u300c\u4ee5\u5ba2\u70ba\u5c0a\u300d\u6307\u6a19\u9805\u76ee\u4e4b\u4e00\u3002\u8a02\u4f4d\\\u7968\u52d9\\\u767b\u6a5f\u7684\u6295\u8a34\u6709234\u4ef6\uff0c\u5ba2\u670d\u5247\u6709218\u4ef6\uff0c\u5982\u679c\u55ae\u7d14\u6293\u767b\u6a5f\u8207\u5ba2\u670d\u6295\u8a34\uff0c\u76f8\u4fe1\u53ef\u80fd\u6709\u8fd1\u4e09\u767e\u4ef6\uff0c\u582a\u7a31\u7b2c\u4e8c\u5927\u6295\u8a34\u9805\u76ee\u3002 \u00a0 \u53e6\u5916\uff0c\u5149\u5f9e\u5ba2\u670d\u4f86\u770b\u7f8e\u570b\u8f09\u5ba2\u6578\u6700\u591a\u7684\u56db\u5927\u822a\u7a7a\u516c\u53f8\u8868\u73fe\uff0c\u6703\u767c\u73fe\u5f8c\u8d77\u4e4b\u79c0\u5f80\u5f80\u6bd4\u8001\u5927\u54e5\u5011\u4f86\u5f97\u512a\uff0c\u4f8b\u59821967\u5e74\u5275\u7acb\u7684\u897f\u5357\u822a\u7a7a(Southwest Airlines)\uff0c\u4eca\u5e74\u7b2c\u4e00\u5b63\u7684\u8f09\u5ba2\u6578\u4ee53524\u842c\u591a\u4eba\u5c45\u51a0\uff0c\u4f46\u5ba2\u670d\u6295\u8a34\u624d14\u4ef6\uff0c\u662f\u56db\u5927\u822a\u7a7a\u516c\u53f8\u4e2d\u6700\u5c11\u7684\uff0c\u800c\u4e14\u4e5f\u662f\u9019\u56db\u5f37\u4e2d\u552f\u4e00\u5f9e\u5ec9\u822a\u8d77\u5bb6\u7684\u3002\u7b2c\u4e8c\u8001\u7684\u806f\u822a\u8f09\u5ba2\u65782056\u842c\u5df2\u843d\u6700\u5f8c\uff0c\u5ba2\u670d\u6295\u8a34\u537b\u4ee551\u4ef6\u5c45\u51a0\uff0c\u5e7e\u4e4e\u662f\u7e3d\u5ba2\u670d\u6295\u8a34\u7684\u56db\u5206\u4e4b\u4e00\u3002\u5831\u544a\u7d71\u8a08\u7684\u570b\u5167\u5341\u4e8c\u5927\u822a\u7a7a\u516c\u53f8\u4e2d\uff0c\u4eca\u5e74\u56db\u6708\u7684\u6578\u5b57\u897f\u5357\u4ee5\u6bcf\u5341\u842c\u767b\u6a5f\u65c5\u5ba2\u6295\u8a340.5\u6b21\u6700\u5c11\u5c45\u51a0\uff0c\u806f\u822a\u4ee53.04\u70ba\u7b2c\u5341\u4e00\u540d\uff0c\u7f8e\u822a(American Airlines)2.68\u70ba\u7b2c\u4e5d\uff0c\u9054\u7f8e\u822a\u7a7a(Delta 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